
Zeyad Mahmoud Emam
Assistant Manager at Abu Dhabi Islamic Bank
Abu Dhabi, United Arab EmiratesWork Experience
Assistant ManagerFull Time
Abu Dhabi Islamic Bank
Apr 2006 - Present -19 yrs, 2 months
United Arab Emirates , Abu Dhabi
- Job Details:1Providing leadership to the daily financial transactions unit whereas checking all branches / departments financial posting done to identify and minimize gaps between business benefits and operation potential loss by covering the risky events/fraud cases through incident reports issuance via E-work flow and follow up the other errors cases. Generate and analyze periodic managerial reports to analysis and focus areas of potential risk, near operations loss events and raise the system, procedures and users weak points. Check the operation consultation related to P&P to validate transactions prior to posting in the branches. Formulating and deploying the annual policies and procedures revision, designing audit trial reports to enhance/monitor productivity and increasing tangible contribution per employee to bank revenues. Improve team performance and measure productivity enhancements and team feedback. Organize training sessions for members based on identified job needs, productivity and available skills. Improving the Internal Control strategy, functions assignments leading to enhanced operational and service quality. Drafting other central operations departments’ policy & procedures for release purposes. Involving in verification cash reconciliation reports to identify and resolve the cash difference root causes. Managed the Retail Operation department for the internal audit visit and prepare the final panel reply. Participated in audit visit for the checking the branches procedures and operation daily work. Authorizing the internal and external official banking certificates/letters (balance confirmations, Central Bank circulars, court letters, fraud cases, money laundry issues, police notices and deceased cases). Designing and developing internal operation communication software (work stream) and main bank system conversion (AMBIT). Implementing the centralization projects changes, new processes improvement in the bank operation to develop the vision which leads to decrease the risky events and increase the business profitability.
Customer Service / Back Office OfficerFull Time
National Bank of Abu Dhabi
Mar 2005 - Apr 2006 -1 yr, 1 month
Assistant ManagerFull Time
Commercial International Bank (C. I. B.)
Jan 1995 - Aug 2003 -8 yrs, 7 months
Education
Bachelor's Degree in accounting
Cairo University (CU)Jan 1994
Achievements
-Drafting policies & procedures and evaluating central operations departments’ manual for release. -Design the internal E-work flow applications (risk reports & operation services) prior to live deployment. -Participated in releasing and managing the main bank system development (AMBIT).
Skills
- Leadership
- Coaching
- Time Management
- Performance Management
- Communication and Presentation
- Client Relations
- Policies & Procedures Development
- Reporting & MIS
- Risk Analysis
- Planning & Administration
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Languages
Arabic
FluentEnglish
Advanced