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Zeyad Hatem Deif

Technical Customer Care Advisor at Vodafone Egypt

Heliopolis, Cairo, Egypt

Work Experience

  • Technical Customer Care AdvisorFull Time

    Vodafone Egypt

    Jul 2020 - Present -4 yrs, 11 months

    Egypt , Cairo

    • Assistant Export SpecialistFull Time

      Ebtekarat For Export

      Dec 2019 - Jun 2020 -6 months

      Egypt , Cairo

      • Job Details:• Requesting Price Lists from companies & suppliers For the assigned product through mail and phone, also selecting the best price that fits the company specifications. • Working with clients from many different countries and cultures on a daily basis. • Communicating with suppliers on weekly bases in order to get updated prices and news.
    • HR CoordinatorFull Time

      Prime Coprosa

      Aug 2019 - Dec 2019 -4 months

      Egypt , Cairo

      • Job Details:• Assist with all internal and external HR related inquiries or requests. • Maintain both hard and digital copies of employees records. • Schedule meetings, interviews, HR events and maintain agendas. • Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts. • Perform orientations and update records of new staff.
    • Education

      • Bachelor's Degree in Business Adminstration

        Ahram Canadian University (ACU)

        Jan 2019 

      • High School - Thanaweya Amma

        San Peter language school

        Jan 2014 

      Skills

      • MS Excel
      • Adobe Photoshop
      • Microsoft Word

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • British Council Communication English 101

        British Council Egypt·2018
      • Marketing Event Organizer

        Bank Audi·2016
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