ZR

Zenab Abo Al Iqbal Rashad

A competent junior software tester that's looking for a job

Giza, Giza, Egypt

Work Experience

  • Customer serviceFull Time

    Teleperformance

    Feb 2014 - Jul 2017 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:*Solving customer's problems related to hotel bookings, flight tickets ,activities and car rental. *Confirming, cancelling and modifying all kind of bookings. *Documenting all about the case to maintain traceability.

  • Spanish teacherFreelance / Project

    Freelancing

    Jan 2013 - Jan 2014 -1 yr

    Egypt , Cairo

      • Education

      • Bachelor's Degree in Spanish language and literature

        Cairo University (CU)

        Jan 2008 - Jan 2012 - 4 yr

      • High School - Thanaweya Amma

        Sphinx Language School

        Jan 2008 

      Skills

      • Java Oracle
      • ISTQB
      • HTML
      • CSS

      Languages

      • Arabic

        Fluent

      • English

        Fluent

      • Spanish

        Fluent

      • German

        Intermediate

      Training & Certifications

      • ISTQB

        ITEDA·2018

      • Spanish language conversation

        Reach out academy·2014

      • Tico

        TICO - Travel Industry Council of Ontario·2014
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