
Zeinab Magdy
Online Sales, Content Writer, Customer Service, Data Entry
Hurghada, Red Sea, EgyptWork Experience
Online Sales ManagerFull Time
Withaq
Jan 2020 - Jun 2022 -2 yrs, 5 months
Saudi Arabia , Riyadh
- Job Details:Responsible for responding to emails and sending offers to clients. Also responsible for preparing quotations and invoices. I follow up on customer inquiries and requests via the company's official WhatsApp. My work has helped the company get the satisfaction of existing customers due to the quality of service and speed of response. My work also helped the company win more than 30 clients by answering their inquiries professionally and following them up until obtaining the service.
Content WriterFull Time
TqniaIT
Jan 2019 - Present -6 yrs, 5 months
Saudi Arabia , Riyadh
- Job Details:I write articles daily for the company's blog. I also write content for the company's clients in different specialties, whether it is website content or social media content. My work has helped the company boost its ranking in Google search engine, and gain the satisfaction of more than 40 customers for whom content has been written.
Project ManagerFreelance / Project
Future Insights
Jan 2019 - Present -6 yrs, 5 months
Saudi Arabia , Riyadh
- Job Details:I do website design projects using the "Mharty" template. The work involves writing or entering content as requested by the client. The company's website was built by me using the ""Mharty" template as well. My work helped the company to complete a large number of projects for creating websites and entering or writing their content.
Online Customer ServiceFull Time
Smart Fingers
Jan 2019 - Jan 2020 -1 yr
Saudi Arabia , Riyadh
- Job Details:The company offers a special program for major law firms to organize and schedule their work. My work is summarized in marketing the program by adding the law firms on WhatsApp and messaging them about the program and its advantages. As well as providing technical support to existing customers and answering their inquiries regarding how to use and manage the program. My work helped in marketing the program in the legal sector in Saudi Arabia, and providing professional customer service to existing clients.
Education
B.A. Law in Law
Zagazig University (ZU)Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
Al Thanwya BanatJan 2002
Skills
- Online Sales
- Data Entry
- Hard Skills
- Content Writing
- Microsoft Word
- Internet
- Customer Service
- Fast Typing
- Live Chat Systems
- Social Sites
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Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
Business Skills Development
AMCHAM·2017Business Skills Development
American Chamber of Commerce in Egypt·2013Telemarketing
Arkan Integrated Solutions·2009Telemarketing Course
Arakan Integrated Solutions·2009