
Zeinab mohamed Sadek
receptionist at cairo marriott hotel
Qasr ِAlnil, Cairo, EgyptWork Experience
receptionistFull Time
cairo marriott hotel
Jan 2018 - Present -7 yrs, 5 months
- Job Details:• Receiving Call. • Take & Relay Messages. • Provide Information to Callers. • Greet Persons who Entering Organization. • Direct Persons to Correct Destination. • Deal with Queries from the Public and Customers. • Ensures Knowledge of Staff Movements in and out of Organization. • General Administrative and Clerical Support. • Receive and Sort mail and Deliveries. • Schedule Appointments. • Maintain Appointment Diary Either Manually of Electronically Organize Meeting. • Tidy and Maintain the Reception Area.
housing supervisorFull Time
dusit lake view hotel
Mar 2016 - Dec 2017 -1 yr, 9 months
Egypt , Cairo
- Job Details:• Supervise all staff department: housekeeping, laundry, restaurant, banquet, kitchen, front office, reservation …. • Participate on the annual budget preparation. • Checking and follow up staff attendance & uniform & performance, medical issue. • Checking the daily menu “food quality & contract items & hygienic system … • Training the staff : front office , housekeeping … • Interview new staff and evaluate the old staff. • Deal with Queries from the Public and Customers. • Make inventory for all the furniture, equipment’s, machineries. • Report and follow up of maintenance with the specialized suppliers. • Monthly report .( reporting to head section , Superintendent, Admin.& Community Services) • Room checking. • Solve and handle staff problem. • General Administrative and Clerical Support
officer guest houseFull Time
Abu Dhabi oil company
Jan 2015 - Aug 2015 -7 months
- Job Details:guest house management & operation including following up : reservation , general maintenance , F&B , room division, budget , staff training plus staff housing controlling .
administration assistantFull Time
Abu Dhabi Oil Company
Jan 2011 - Dec 2014 -3 yrs, 11 months
- Job Details:assisting the officer guest house
Education
Bachelor's Degree in Tourism &hotels
Helwan UniversityJan 2008
High School - Other
al mounira high secondary schoolJan 2003
Achievements
I got vary courses such as : ICDL , Secretary skills , Customer services skills , HACCAP supervision , First Aid and fire fighting course.II participated in a big project in UAE ( AL Yash Guest House No. 5 ) i was responsible of the furniture budget which were very huge.
Training & Certifications
first aid course
ADNOC Hospital·2014HACCAP Supervision
al khawarezmi collage , abu dhabi·2014customer services skills
al khawarezmi collage , abu dhabi·2013secretary skills
al khawarezmi collage , abu dhabi·2009icdl
auc·2008transit department
Egypt airport, cairo·2007