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Zeinab mohamed Sadek

receptionist at cairo marriott hotel

Qasr ِAlnil, Cairo, Egypt

Work Experience

  • receptionistFull Time

    cairo marriott hotel

    Jan 2018 - Present -7 yrs, 5 months

    • Job Details:• Receiving Call. • Take & Relay Messages. • Provide Information to Callers. • Greet Persons who Entering Organization. • Direct Persons to Correct Destination. • Deal with Queries from the Public and Customers. • Ensures Knowledge of Staff Movements in and out of Organization. • General Administrative and Clerical Support. • Receive and Sort mail and Deliveries. • Schedule Appointments. • Maintain Appointment Diary Either Manually of Electronically Organize Meeting. • Tidy and Maintain the Reception Area.
  • housing supervisorFull Time

    dusit lake view hotel

    Mar 2016 - Dec 2017 -1 yr, 9 months

    Egypt , Cairo

    • Job Details:• Supervise all staff department: housekeeping, laundry, restaurant, banquet, kitchen, front office, reservation …. • Participate on the annual budget preparation. • Checking and follow up staff attendance & uniform & performance, medical issue. • Checking the daily menu “food quality & contract items & hygienic system … • Training the staff : front office , housekeeping … • Interview new staff and evaluate the old staff. • Deal with Queries from the Public and Customers. • Make inventory for all the furniture, equipment’s, machineries. • Report and follow up of maintenance with the specialized suppliers. • Monthly report .( reporting to head section , Superintendent, Admin.& Community Services) • Room checking. • Solve and handle staff problem. • General Administrative and Clerical Support
  • officer guest houseFull Time

    Abu Dhabi oil company

    Jan 2015 - Aug 2015 -7 months

    • Job Details:guest house management & operation including following up : reservation , general maintenance , F&B , room division, budget , staff training plus staff housing controlling .
  • administration assistantFull Time

    Abu Dhabi Oil Company

    Jan 2011 - Dec 2014 -3 yrs, 11 months

    • Job Details:assisting the officer guest house
  • Education

    • Bachelor's Degree in Tourism &hotels

      Helwan University

      Jan 2008 

    • High School - Other

      al mounira high secondary school

      Jan 2003 

    Achievements

    I got vary courses such as : ICDL , Secretary skills , Customer services skills , HACCAP supervision , First Aid and fire fighting course.II participated in a big project in UAE ( AL Yash Guest House No. 5 ) i was responsible of the furniture budget which were very huge.

    Skills

    • Hospitality
    • Administration
    • customer services

    Training & Certifications

    • first aid course

      ADNOC Hospital·2014
    • HACCAP Supervision

      al khawarezmi collage , abu dhabi·2014
    • customer services skills

      al khawarezmi collage , abu dhabi·2013
    • secretary skills

      al khawarezmi collage , abu dhabi·2009
    • icdl

      auc·2008
    • transit department

      Egypt airport, cairo·2007
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