Zeinab Shehadeh Shehadeh

Administrative AssistantInternship

• Job Details:• Managed insurance policies and reviewed insurance applications for accuracy, ensuring compliance with company standards. • Prepared management and accounting documents, contributing to the efficient operation of the department. • Checked emails and directed customer inquiries, providing prompt and courteous responses. • Performed data entry tasks, accurately inputting customer details and policy information. • Supported various administrative functions to maintain organized and efficient office operations

Human Resource managementInternship

• Job Details:• Utilized recruitment skills to source through CVs, conduct interviews, and enhance candidate experience. • Reviewed and revised company policies to ensure they met current business needs and legal requirements. • Handled administrative tasks such as scheduling, invoicing, collections, business and target planning, and aftersales services. • Developed business development plans, including marketing strategies and setting growth and sales goals. • Assisted in the planning and execution of various HR initiatives and projects to support organizational growth.

Customer ServiceInternship

• Job Details:• Developed and sustained long-term customer relationships through excellent service and support. • Processed customer orders by filling out new account applications accurately and efficiently. • Provided detailed instructions to clients, ensuring they understood the bank’s services and processes. • Demonstrated patience and politeness, remaining by clients' sides throughout their interactions with the bank. • Assisted in resolving customer issues and inquiries, contributing to high customer satisfaction.