ZA

Zeinab Said Anter

Customer Service Representative& telesales at Eg bank

Faisal, Giza, Egypt

Work Experience

  • AccountantFull Time

    COC

    May 2024 - Present -1 yr, 1 month

    • Job Details:• Recording purchases transactions. • Recording expenses transactions.
  • Customer Service Representative& telesalesFull Time

    Eg bank

    Jun 2019 - Present -6 yrs

    Egypt , Giza

    • Job Details:Customer Service Representative Duties & Responsibilities: • Handling clients ‘40:50 clients per day’ with their cases. • Sending mails to branches, supervisors, and back office to make activation for debit & credit cards. • Gaining experience on how to communicate with all levels and dealing with them. Tele sales Agent Duties & Responsibilities: • Clients with credit card cancellation requests contacted to see what they face and trying to make them retained. • Working on how to get all services on bank clear to clients. • Making installments on cards and transactions clear with it benefits for clients with achieving required target. • Working on activating credit cards. • Part out of sales, but we also contact the clients with transactions that sent by fraud team.
  •  Trainee Financial accounting at Accounting officeFull Time

    accounting office

    Sep 2018 - Oct 2018 -1 month

    Egypt , Giza

    •  Trainee at BOLOM BankFull Time

      blom bank

      Aug 2017 - Sep 2017 -1 month

      Egypt , Giza

      • Education

        • Bachelor's Degree in Faculty of commerce english section

          Cairo University (CU)

          Jan 2018 

        Skills

        • Hard worker, committed,quick learner, accuracy
        • good comunication skill, participate with team,

        Training & Certifications

        • English course

          Auc·2018
        • Accounting

          Office of accountant·2018
        • Icdl

          syndicate of commercial profession·2018
        • Banking

          Blom bank egypt·2017
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