ZA
Zeinab Said Anter
Customer Service Representative& telesales at Eg bank
Faisal, Giza, EgyptWork Experience
AccountantFull Time
COC
May 2024 - Present -1 yr, 1 month
- Job Details:• Recording purchases transactions. • Recording expenses transactions.
Customer Service Representative& telesalesFull Time
Eg bank
Jun 2019 - Present -6 yrs
Egypt , Giza
- Job Details:Customer Service Representative Duties & Responsibilities: • Handling clients ‘40:50 clients per day’ with their cases. • Sending mails to branches, supervisors, and back office to make activation for debit & credit cards. • Gaining experience on how to communicate with all levels and dealing with them. Tele sales Agent Duties & Responsibilities: • Clients with credit card cancellation requests contacted to see what they face and trying to make them retained. • Working on how to get all services on bank clear to clients. • Making installments on cards and transactions clear with it benefits for clients with achieving required target. • Working on activating credit cards. • Part out of sales, but we also contact the clients with transactions that sent by fraud team.
Trainee Financial accounting at Accounting officeFull Time
accounting office
Sep 2018 - Oct 2018 -1 month
Egypt , Giza
Education
Bachelor's Degree in Faculty of commerce english section
Cairo University (CU)Jan 2018
Training & Certifications
English course
Auc·2018Accounting
Office of accountant·2018Icdl
syndicate of commercial profession·2018Banking
Blom bank egypt·2017