Zeinab Nagy

Document Accessibility remediationFull Time

• Job Details:Scan, identify, and fix accessibility issues in document holdings  Review and correct the logical structure of the file  Check and correct tables, including tagging/redesigning complex tables  Review, and create alternative text if necessary  Fix Content Order view to enhance use on mobile devices  Review, verify and fix script functionality  Review form elements and address accessibility issues  Test each document with one or more tags-aware assistive technologies  Ensure the document passes Adobe’s Acrobat Accessibility Checker  Provide a Section 508, or a WCAG 2.0 AA conformance certificate for each document.

Officer manger and sales adminFull Time

• Job Details:• Processing orders via email or phone • Checking data accuracy in orders and invoices • Partner with HR to maintain office policies as necessary • Organize office operations and procedures • Coordinate with IT department on all office equipment • Provide general support to visitors • Contacting clients to obtain missing information or answer queries • Contact potential or existing customers to inform them about a product or service using scripts. • Answer questions about products or the company • Ask questions to understand customer requirements and close sales • Direct prospects to the field sales team when needed • Enter and update customer information in the database • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information

Administrative Office AssistantFull Time

• Job Details:• Followed up with customers to collect information and verify details. • Recorded all information regarding financial status of customers. • Processed payments and contracts on accounts. • Prepared financial pages for presentation to senior management. • Coordinate with the collector person and send him to Premises of customers to collect payments directly.