
Zeinab Talaat Mohammed
Customer Support Representative
Haram, Giza, EgyptWork Experience
Customer Support RepresentativeFull Time
Etisalat uae
Mar 2021 - May 2025 -4 yrs, 2 months
Egypt , Giza
- Job Details:As leader with extensive experience in service recovery, team leadership, and back- office operations within the telecommunications sector. Proven track record in enhancing customer satisfaction, optimizing communication workflows, and driving performance excellence at Global Etisalat, UAE. Adept at managing high-impact projects and delivering measurable improvements in service quality and operational efficiency. Now seeking to leverage my expertise in a dynamic role focused on strategic service innovation and customer experience excellence.
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2020
Achievements
Top performance and achievement in Etisalat UAE
Skills
Languages
Arabic
FluentEnglish
Advanced