Zeinab Magdy
Telesales Representative
New Cairo, Cairo, EgyptWork Experience
Telesales RepresentativeFull Time
- Job Details:Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation
Misr for Travel Company
- Job Details:Handling clients’ inquiries related to Umrah and Hajj, domestic tours from A to Z including accommodation, transportation, excursions and airline tickets, visa. Developing all tours. Reaching the revenue and profit targets.
Shein Website
- Job Details:Monitored and managed comments, messages, and discussions across social media platforms. Responded to customer inquiries, complaints, and feedback in a professional manner. Engaged with users to maintain a positive and active online community. Reported inappropriate content and escalated serious issues when necessary.
Education
Bachelor's Degree in Persian - Turkish - English
Ain Shams University (ASU)Jan 2020 - Jan 2024 - 4 yr