
Zeinab Sami Ibrahim
Administrative Assistant at Alkan Consult
Rehab City, Cairo, EgyptWork Experience
Store ManagerFull Time
Tema Egypt
Jan 2014 - Sep 2015 -1 yr, 8 months
Egypt , Cairo
- Job Details:A role of a store manager is huge, managing the people and performance and make sure your store is achieving the targets and KPIs. you have the upper hand in the recruiting of the sales team in store, make sure they get the proper training for the product and customer service. one of the main roles for a store manager is to maintain the store performance, daily, weekly and monthly reports, audit standards to be applied at all times.
Customer ServiceFull Time
Vodafone
Dec 2010 - Nov 2014 -3 yrs, 11 months
Egypt , Cairo
- Job Details:VIS customer service representative, technical support, quality coach, and training team, also a floor support. most of my roles were on loan for a while and back to my original queue, i was always one of the first people in new projects.
Education
BC in Commerce Faculty
Cairo University (CU)Jan 2008 - Jan 2018 - 10 yr
High School - Thanaweya Amma
Advantest Secondary SchoolJan 2006
Languages
Arabic
FluentEnglish
Advanced