ZH

Zeinab Hammad

Pharmacy Branch Manager at Mina House

Giza, Egypt

Work Experience

  • Pharmacy Branch Manager

    Mina House

    Mar 2017 - Present -8 yrs, 3 months

    Egypt

    • Job Details:Ensure customers receive accurate prescriptions and advice on their medication. Address customer concerns or complaints. Develop and maintain positive relationships with patients, healthcare providers, and the community. Manage the pharmacy’s budget, monitor expenses, and seek ways to reduce costs without compromising quality of service. Oversee strategies to increase revenue, such as expanding services or improving operational efficiencies. Ensure that the pharmacy management system is running smoothly, including prescription management, inventory tracking, and patient records. Ensure that patient data and pharmacy operations are protected in line with privacy regulations. Oversee the ordering, storage, and management of medications and supplies. Ensure stock levels are appropriate to meet demand. Ensure that medications are stored, dispensed, and handled according to regulations, with an emphasis on patient safety.
  • Telesales Specialist

    Middle East Chemicals

    Mar 2016 - Mar 2017 -1 yr

    Egypt

    • Job Details:Engaging customers by explaining how the product or service meets their needs and persuading them to make a purchase. Identifying potential clients or leads through research, referrals, and lead lists. Reaching out to prospective customers via phone to introduce products or services and generate interest. Building and maintaining relationships with customers through regular follow-ups and addressing concerns or objections. Staying updated on product offerings, features, and benefits to answer customer queries and make informed sales pitches. Finalizing sales by securing.
  • Education

    • Diploma in Public Law

      Ain Shams University (ASU)

      Jan 2017 - Jan 2018 - 1 Year

    • Bachelor's Degree in Law

      Cairo University (CU)

      Jan 2013 - Jan 2016 - 3 yr

    Skills

    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    Share this Profile