ZC
Zeinab Chr
Administrative Assistant at Mouvement Social (NGO)
Beirut, LebanonWork Experience
Administrative AssistantFull Time
Mouvement Social (NGO)
Jul 2020 - Present -5 yrs, 2 months
Lebanon , Beirut
- Job Details:- Providing support, advice and guidance on all administrative and financial matters and workflows in relation to procurement, finance, human resources planning, information technology, asset management, and premises management, and ensuring that tasks are performed in a timely and effective manner. - Coordinating and guiding the preparation and implementation of the overall budget, both field office and program budget, analyzing and monitoring budget implementation, and prepare regular and ad-hoc updated reports to management. - Ensuring that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained, and ensure that all expenditures are in line with the organization policies and financial rules and regulations. - Providing authoritative interpretation of requirements for handling transactions, and responding to internal/external audit observations and oversight functions - Communicating with suppliers to obtain needed quotation. - Preparing and performing the purchasing activities. - Researching, tracking and restoring procurement need as per Head of Center Orientation - Updating, Verifying and transferring, data from paper formats into database systems - Responsible for order placement timing, supply/demand alignment, material replenishment, and supplier performance - Following up and keeping track to close any pending request or purchase order. - Documenting clearly and transparently the entire procurement process. - Ensuring that an updated assets inventory sheet is submitted on monthly basis.
content development executiveFull Time
KidzMondo Beirut
Mar 2017 - Aug 2021 -4 yrs, 5 months
Lebanon , Beirut
- Job Details:- Preparing and holding technical and soft skills (Kids Guard, communication, customer service, Kid guard, Leadership) trainings and workshops for Operations team on a regular basis. - Preparing and holding trainings programs for the new joiners of the company. - Preparing research reports on all competitors on a regular basis. - Updating the SOPs and new idea for the existing activities. - Designing and writing the role-play activity scripts of each activity according to specifications given from the sponsors and guidelines of KidzMondo concept. - Overseeing the correct implementations and consistency of the concept in the development of all activities - Overseeing activities’ maintenance in terms of 100% functionality and preparing weekly and monthly reports related to the activities and their status (maintenance, branding, etc…) - Monitoring all sort of replenishment, consumables, props and uniforms of activities. - Undergoing a daily travel path inside activities to ensure the proper presentation of activities to the children.
operations supervisorFull Time
KidzMondo Beirut
Jul 2013 - Aug 2020 -7 yrs, 1 month
Lebanon , Beirut
- Job Details:- Overseeing the operations to ensure that the work force operates properly and efficiently and guarantee the best service offered to guests that complies with the established standards. - Overviewing and monitoring a team of 80 Educators and 3 Coordinators closely. - Conducting weekly meetings for the team. - Conducting meetings and tours with sponsors, VIP guests, etc…. - Assisting weekly meetings with the Manager Director and the HODs. - Interviewing potential candidates for the team whether Coordinators or Educators. - Preparing and approving all papers and legal documentation of the staff (legal papers/ change of status/ warnings/ leave requests/ clearance forms…etc.). - Elaborating purchase orders for establishments’ raw materials and consumables and required theming elements. - Coordinating with the HR Manager regarding the operative payroll, recruitment, and the training courses for new employees and guarantee, through evaluations and assessments, and personnel development. - Solving and controlling the customers’ complaints and ensuring their satisfaction. - Reviewing work orders weekly and delivering the completion report to the corresponding areas - Improving the operational systems, processes and policies in support of organizations mission specifically, supporting better management reporting, information flow and management, business process and organizational planning in coordination with the Managing Director. - Performing quality controls and monitoring production KPI’s - Approving selection of park merchandise, artworks, and final samples with the coordination of Procurement and Marketing - Controlling the pricing of retail products with the procurement department and verifying its compliance with market prices - Coordinating with the Sales Department to guarantee the correct administration of the park resources. - Supervising and coaching the park supervisors and coordinators on a regular basis for a proper performance of duties. - Supervising the preventive maintenance calendar with the Facility Services Manager. - Undergoing the “Operations’ Manager” empowering program as a candidate for the position.
Education
Project Management and Entrepreneurial in business
Conservatoir National des Arts et des Metiers -CNAMAJan 2020 - Jan 2021 - 1 Year
Bachelor's Degree in Computer sciences
Islamic University in LebanonJan 2013
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
First Aid
KidzMondo Beirut·2017KidProof
KidzMondo Beirut·2017Communications Skills
KidzMondo Beirut·2017Customer Service
KidzMondo Beirut·2017Emotional Intelligence
American University Beirut·2017