Zeinab Ahmed

Senior Agent (Team Leader Assistant)Full Time

• Job Details:Leading the shipping process. The head of the complain handling department. Responsible for achieving the team target. Dealing with people all over the word. Responding to customer requests via telephone and email. Proficient Trainer for the new comers for the account; excellent in teaching soft skills, and sales skills. Following with the WFM Team. Managing the Facebook Page Marketing Partially.

English TeacherInternship

• Job Details:Assisting the English Stuff Responsible for teaching classes correcting exams presenting the educational materials in an interesting way

Customer Service RepresentativeFull Time

• Job Details:In charge of handling the customer of the corporate account. following with the other departments to solve the customer's issues to satisfy him as fast as possible. handling more than 100 call per working day within 7 hours. Having the ability to be informative and formal.