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Zeina Mohamed Elshafei

Travel expert at Dyninno Egypt

Maadi, Cairo, Egypt

Work Experience

  • Travel expertFull Time

    Dyninno Egypt

    Feb 2022 - Present -3 yrs, 4 months

    • Job Details:Personal travel agent, I'm helping the travelers to book their flights, Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations, Use promotional techniques and prepare promotional materials to sell itinerary tour packages, sell transportations, accommodations, insurance and other travel services
  • Retention specialistFull Time

    Arb call facilities

    Apr 2020 - Feb 2022 -1 yr, 10 months

    • Job Details:Customer Retention Specialist and sales representative , Persuaded customers to retain loan by explaining the payback on the loan with showing the benefits also by offering discounts and special promotion, Discovered customer needs by asking open ended questions. And filter the denied applications trying to fix those applications to make those customer qualified one more time, And helping the customer to finalize the the loan application process by doing verification with their bank and their employer
  • Fins swimming playerPart Time

    At waadi deagla

    Aug 2014 - Mar 2018 -3 yrs, 6 months

    • Education

      • Bachelor's Degree in Business information system

        Helwan University

        Jan 2022 

      • High School - Thanaweya Amma

        victory college school

        Jan 2018 

      Achievements

      Won 2 silver medal at fina swimming championship won a prize at research championship pass the toifel test with score 450

      Skills

      • Negotiation
      • Microsoft Office
      • Team Building
      • Communication
      • work under pressure
      • achieving goals

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • German

        Intermediate
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