Basic Info

Mohamed Mabrouk

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

CS at Mobinil staff

Experience Details

CS

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Mobinil staff

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2013 to Jul 2015 (1 year 9 months)
CS at Xceed (du account (UAE) )

Experience Details

CS

Customer Service/Support

Experienced (Non-Manager)

Cs service agent , handling recruiting Task (phone screening ), TL delegation .
Temp Team leader


Company Details

Xceed (du account (UAE) )

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2011 to Oct 2013 (2 years 9 months)
CS at Forte 1 contact center

Experience Details

CS

Customer Service/Support

Experienced (Non-Manager)

- Telesales IT equipment (ENGLAND and Australian clients).
- TeleSales Teamleader (Task) .
- Following and closing sales deals with clients.
- installing systems and hardware.


Company Details

Forte 1 contact center

Egypt

More than 1000 employees

Information Technology Services

N/A

Jan 2008 to Jan 2010 (2 years)
Data entry at EL REDA WE ELNOOR

Experience Details

Data entry

Tourism/Travel

Entry Level

N/A


Company Details

EL REDA WE ELNOOR

Cairo, Egypt

11-50 employees

Travel and Tourism

N/A

Feb 2005 to Dec 2005 (10 months)
Telesales at SAMA travel agency

Experience Details

Telesales

Sales/Retail

Entry Level

N/A


Company Details

SAMA travel agency

Cairo, Egypt

51-100 employees

Travel and Tourism

N/A

Jan 2004 to Apr 2005 (1 year 3 months)
Ass. Director at (EGYPTION TV)

Experience Details

Ass. Director

Media/Journalism/Publishing

Experienced (Non-Manager)

N/A


Company Details

(EGYPTION TV)

Cairo, Egypt

More than 1000 employees

Media Production

N/A

Feb 2001 to May 2003 (2 years 2 months)

Achievements


floor walker


Acting as floor walker and teamleader delegation


Education

Bachelor's Degree in 2 fields

Education Details

Bachelor's Degree

2 fields

El Madina Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

El Madina Academy
2002 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Valley language school

Egypt

2001

B / Very Good / 75 - 85%

N/A

Valley language school
2001

Certifications

Microsoft
Mar 2008

Certificate details

Microsoft

Mar 2008

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

Microsoft

Jan 2008

Microsoft

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

2 FieldsArabicAss. DirectorBusiness DevelopmentCSCreativeCustomer ServiceCustomer ServiseData EntryEnglishFootballHard WorkerInformation Technology ServicesJournalismLeaderMediaMedia ProductionMicrosoftMicrosoft WindowsMicrosoft WordMost Of Computer SkillsMoviesPhone Screening And RecruitmentPublishingRetailSalesSocialSupportTeam PlayerTelecommunicationsTelesalesTourismTravelTravel And TourismWindows Movie MakerWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Microsoft Windows

Microsoft Windows

: Intermediate

: High

:

3-5 years

Windows Movie Maker

Windows Movie Maker

: Intermediate

: High

:

3-5 years

Fields of Expertise

Most of computer skills

Most of computer skills

: Expert

: Extreme - I love it!

:

3-5 years

Customer servise

Customer servise

: Expert

: Medium

:

3-5 years

phone screening and recruitment

phone screening and recruitment

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Social, Team Player

Online Presence

https://www.facebook.com/zema.mabroukhttps://www.facebook.com/zema.mabroukhttps://plus.google.com/108109514076625637553/posts

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