ZM

Zamzam mohamed Mohammed

Retenention specialist at Sutherland

Faisal, Giza, Egypt

Work Experience

  • Sales & Acquisition SpecialistFull Time

    Insharo

    Jan 2025 - Jul 2025 -6 months

    Turkey

    • Job Details:Engaged in multi-role sales and client acquisition targeting U.S. clients for dental consultation and treatment. Conducted outreach, managed client onboarding, and coordinated schedules and follow-ups. Handled billing inquiries and ensured CRM data accuracy. Collaborated with sales and HR teams to maintain smooth operational flow. Supported both recruitment and service consultation pipelines.
  • Travel AgentFull Time

    Asabticket

    Oct 2024 - Apr 2025 -6 months

    Canada , Toronto

    • Job Details:Planned and booked domestic and international travel arrangements for clients, including flights, accommodations, and transportation. Advised customers on travel requirements, visa processes, and itinerary planning. Negotiated with vendors to secure competitive rates and ensured high levels of customer satisfaction through personalized service and attention to detail. Handled changes, cancellations, and travel emergencies efficiently to support a smooth travel experience.
  • Telesales AgentPart Time

    Nagwa

    Jul 2024 - Jan 2025 -6 months

    Egypt , Cairo

    • Job Details:As a Telesales Specialist at Nagwa Classes, I conducted outbound calls to introduce and promote the platform, persuading potential clients to reserve lessons. I effectively communicated the platform's benefits, maintained detailed records of interactions, and consistently exceeded sales targets through a personalized approach.
  • Retenention specialistFull Time

    Sutherland

    Jul 2023 - Present -2 yrs, 1 month

    • Education

      • Bachelor's Degree in English language

        Minya university

        Jan 2020 

      Skills

      • Language Teaching
      • Native Arabic speaker
      • Fluent english speaker
      • sales skills
      • CRM
      • Telesales
      • Customer Service
      • CRM Software
      • Retail Sales
      • Good Listener
      View More

      Languages

      • English

        Fluent
      • Arabic

        Advanced
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