ZM
Zamzam mohamed Mohammed
Retenention specialist at Sutherland
Faisal, Giza, EgyptWork Experience
Travel AgentFull Time
Asabticket
Oct 2024 - Apr 2025 -6 months
Canada , Toronto
- Job Details:Planned and booked domestic and international travel arrangements for clients, including flights, accommodations, and transportation. Advised customers on travel requirements, visa processes, and itinerary planning. Negotiated with vendors to secure competitive rates and ensured high levels of customer satisfaction through personalized service and attention to detail. Handled changes, cancellations, and travel emergencies efficiently to support a smooth travel experience.
Telesales AgentPart Time
- Job Details:As a Telesales Specialist at Nagwa Classes, I conducted outbound calls to introduce and promote the platform, persuading potential clients to reserve lessons. I effectively communicated the platform's benefits, maintained detailed records of interactions, and consistently exceeded sales targets through a personalized approach.
Education
Bachelor's Degree in English language
Minya universityJan 2020
Skills
- Language Teaching
- sales skills
- CRM
- Telesales
- Customer Service
- CRM Software
- Retail Sales
- Good Listener
- Cold Calling
- Travel Sales
View More
Languages
English
FluentArabic
Advanced