ZM
Zamzam mohamed Mohammed
Retenention specialist at Sutherland
Faisal, Giza, EgyptWork Experience
Sales & Acquisition SpecialistFull Time
Insharo
Jan 2025 - Jul 2025 -6 months
Turkey
- Job Details:Engaged in multi-role sales and client acquisition targeting U.S. clients for dental consultation and treatment. Conducted outreach, managed client onboarding, and coordinated schedules and follow-ups. Handled billing inquiries and ensured CRM data accuracy. Collaborated with sales and HR teams to maintain smooth operational flow. Supported both recruitment and service consultation pipelines.
Travel AgentFull Time
Asabticket
Oct 2024 - Apr 2025 -6 months
Canada , Toronto
- Job Details:Planned and booked domestic and international travel arrangements for clients, including flights, accommodations, and transportation. Advised customers on travel requirements, visa processes, and itinerary planning. Negotiated with vendors to secure competitive rates and ensured high levels of customer satisfaction through personalized service and attention to detail. Handled changes, cancellations, and travel emergencies efficiently to support a smooth travel experience.
Telesales AgentPart Time
- Job Details:As a Telesales Specialist at Nagwa Classes, I conducted outbound calls to introduce and promote the platform, persuading potential clients to reserve lessons. I effectively communicated the platform's benefits, maintained detailed records of interactions, and consistently exceeded sales targets through a personalized approach.
Education
Bachelor's Degree in English language
Minya universityJan 2020
Skills
- Language Teaching
- Native Arabic speaker
- Fluent english speaker
- sales skills
- CRM
- Telesales
- Customer Service
- CRM Software
- Retail Sales
- Good Listener
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Languages
English
FluentArabic
Advanced