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Zakaria Mohamed Sharif

Customer Support Advisor

Nasr City, Cairo, Egypt

Work Experience

  • Customer Support AdvisorFull Time

    Workforce-NHS

    Oct 2021 - Dec 2021 -2 months

    • Job Details:•Maintaining a positive, empathetic and professional attitude toward customers at all times. •Responding promptly to customer inquiries. •Communicating and coordinating with colleagues as necessary. •Ensure customer satisfaction and provide professional customer support. •Communicating with a variety of different people and building rapport.
  • Mechanical engineer internInternship

    Equilibrium engineering consultancy

    Jul 2021 - Aug 2021 -1 month

    United Arab Emirates , Abu Dhabi

    • Job Details:•Piping design basics and wall thickness calculation •Piping material specifications •Preparation of valve data sheets •Reviewing fire detection systems •Preparation of piping isometrics and layouts •Update of (PMS) & (PDB) •Preparation of line, Tie-in & support schedules •Material requisition for procurement •Updating Technical bid evaluation / vendor •Document review sheets •Common resolution sheet •Preparation of piping Bulk MTO's
  • Mechanical Design Engineer internInternship

    Al Asab General Transport & Contracting Company

    Jun 2021 - Jul 2021 -1 month

    United Arab Emirates , Abu Dhabi

    • Virtual AssistantFull Time

      Virtual Worker Now

      Nov 2020 - Jun 2021 -7 months

      Egypt , Cairo

      • Job Details:•Responsible for handling all data entry tasks. •Help in buying products and highlighting potential business partners with our clients. •Communicating effectively with multiple buyers to ensure smooth workflow. •Reviewing data for deficiencies or errors and correcting any incompatibilities. •Downloading and resizing images on photoshop according to the company's standards. •Creating listings on the company's official website. •Manage and prioritize all tasks on a daily and weekly basis, review with team daily. •Ensure that content meets the company or client's needs and follows.
    • Education

      • Bachelor's Degree in Engineering

        Girne American University

        Jan 2021 

      • High School - Thanaweya Amma

        Om el momineen private school

        Jan 2017 

      Skills

      • Good communication skills
      • hardworker

      Languages

      • English

        Fluent
      • Arabic

        Intermediate
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