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Zainab Alaa Eldin

Inbound Customer service specialist English banking account at Fetchr

Downtown, Cairo, Egypt

Work Experience

  • Creative Content ManagerFull Time

    Nights Advertising

    Aug 2023 - Present -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Develop and execute a comprehensive content strategy that supports business goals and enhances brand awareness. Manage the content calendar, ensuring timely delivery of high-quality content across various platforms, including website, blog, social media, email, and more. Oversee a team of content creators, providing guidance and feedback and ensuring adherence to brand standards. Collaborate closely with our marketing, design, and product teams to produce compelling content that engages and converts our target audiences, fostering a sense of shared responsibility and teamwork. Conduct regular content audits to assess performance and identify areas for improvement. Implement SEO best practices to increase organic search visibility and drive traffic. Track content performance using analytics tools, generating reports for future content strategies. Stay consistently updated with the latest industry trends, competitor activities, and emerging content marketing technologies, fostering a culture of continuous learning and growth among our content creators.
  • Content CreatorFull Time

    AEG - Digital Media Production & Marketing Solutions

    Dec 2021 - Present -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:Day-to-day development of editorial content on social media platforms, including posts and discussion. ... Collaborate with the digital media team in brainstorming, delivering new ideas, new trends, and concepts on social media channels.
  • Content WriterFull Time

    OneTec Group

    Jan 2021 - Nov 2021 -10 months

    Egypt , Cairo

    • Public Relations SpecialistFreelance / Project

      Notch events

      Apr 2020 - Sep 2020 -5 months

      Egypt , Cairo

      • Job Details:Dealing with clients who want Notch to manage their events, negotiate until we came up with a deal that will benefits both us and the client.
    • Education

      • B+ in Faculty of Arts - English Department

        Cairo University (CU)

        Jan 2017 - Jan 2020 - 3 yr

      • High School - Thanaweya Amma

        El Gizera experimental language school

        Jan 2015 

      Achievements

      Finished an online course for the content writing on Udemy, specializing in using modern content marketing to grow your business and brand.

      Skills

      • Hard Skills
      • Communication skills
      • Social Media
      • Creative Thinking
      • Presentations
      • Customer Care
      • Team Player
      • Content Creation
      • Microsoft Office
      • Event Coordination
      View More

      Languages

      • English

        Fluent

      Training & Certifications

      • Content Marketing

        Udacity·2021
      • Content Writing

        Udemy·2019
      • Digital Marketing

        ICDL·2018
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