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Zainab Ahmed

Customer care representativ

Abu Dhabi, United Arab Emirates

Work Experience

  • Customer care representativFull Time

    Vodafone Egypt

    May 2016 - Sep 2016 -4 months

    Egypt

    • Job Details:My responsibilities included: •Communicate with customers using web based tools, and demonstrates the associated language proficiency. •Check companies accounts and reviewing their monthly bills with authorize. •Offer alternative solution where appropriate with the objective of retaining customers. •Handle customers' inquiries, complaints, billing issues.
  • Education

    • Bachelor's Degree in faculty of Arts - Arabic language section

      Ain Shams University (ASU)

      Jan 2014 

    Skills

    • Microsoft Office
    • self motivation
    • Creative
    • Adobe Photoshop
    • handmade craft
    • flexibility
    • team work skill
    • Communication
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