ZE
Zaid Mohamed Esmat
ford
Heliopolis, Cairo, EgyptWork Experience
E-commerce SpecialistFull Time
- Job Details:-Brand management on Raya's website -Follow up on purchase orders, delivery. -Follow up on customer complaints and work on solving them -Communicate with shipping companies when any error occurs in the delivery of the product to the customer and work to solve it as soon as possible. Communicate with the warehouse to follow up the exit of orders to the shipping company. Work to return the amount to the customer as soon as possible in case of returning the product or something like that.
Customer Service RepresentativeFull Time
Teleperformance
Jan 2020 - Dec 2021 -1 yr, 11 months
Egypt , Cairo
Languages
English
FluentArabic
Fluent