ZE

Zaid Mohamed Esmat

ford

Heliopolis, Cairo, Egypt

Work Experience

  • E-commerce SpecialistFull Time

    Raya Trade

    Sep 2023 - Dec 2023 -3 months

    Egypt , Cairo

    • E-commerce SpecialistFull Time

      Gosupps.com

      Mar 2023 - Sep 2023 -6 months

      Egypt , Cairo

      • E-commerce SpecialistFull Time

        Raya Trade

        Jun 2022 - Feb 2023 -8 months

        Egypt , Cairo

        • Job Details:-Brand management on Raya's website -Follow up on purchase orders, delivery. -Follow up on customer complaints and work on solving them -Communicate with shipping companies when any error occurs in the delivery of the product to the customer and work to solve it as soon as possible. Communicate with the warehouse to follow up the exit of orders to the shipping company. Work to return the amount to the customer as soon as possible in case of returning the product or something like that.
      • Customer Service RepresentativeFull Time

        Teleperformance

        Jan 2020 - Dec 2021 -1 yr, 11 months

        Egypt , Cairo

        • Skills

          • Account Management
          • E-Commerce
          • Business Development

          Languages

          • English

            Fluent
          • Arabic

            Fluent
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