ZA

Zaid Arafat

HORECA Sales Team Leader at Kaif Cart (Mazaya)

Saudi Arabia

Work Experience

  • HORECA Sales Team Leader

    Kaif Cart (Mazaya)

    May 2024 - Present -1 yr, 1 month

    Saudi Arabia

    • Job Details:Leading HORECA (hotels, restaurants, cafes) sales operations across key Saudi regions. Building and managing strong relationships with cafe owners, restaurant managers, and hospitality buyers. Achieved consistent growth in regional sales targets by driving brand presence and executing strategic account plans. Coordinated closely with logistics and marketing teams to ensure timely stock delivery and optimal marketing implementation. Conducted market research and competitor analysis to tailor offerings and maintain competitive pricing. Played a key role in expanding the reach and awareness of Mazaya products in premium hospitality outlets.
  • Private Label Retailer

    Amazon USA

    May 2020 - Present -5 yrs, 1 month

    • Job Details:Managed the entire e-commerce business for a private label product on Amazon, including logistics, inventory control, and order fulfillment. Developed and implemented branding strategies to enhance product visibility and customer engagement. Utilized data analytics to optimize pricing, marketing campaigns, and product listings, increasing sales and market share. Coordinated with suppliers and third-party logistics providers to ensure efficient supply chain operations. Gained comprehensive experience in SEO, PPC advertising, and customer service management.
  • Category Advisors' Team Leader

    British American Tobacco

    May 2013 - May 2019 -6 yrs

    Jordan

    • Job Details:Led a high-performing team, ensuring exceptional service and surpassing sales targets. Managed inventory, implemented sales strategies, and fostered a collaborative work environment. Implemented marketing materials and strategies, contributing to increased brand visibility. Maintained strong relationships with stakeholders and served as liaison between departments. Conducted interviews, training, and evaluations for continuous team improvement.
  • Property Sales Executive

    Pioneer Properties

    May 2009 - May 2012 -3 yrs

    Egypt

    • Job Details:Converted tourists into property investors using persuasive communication and negotiation. Conducted property viewings and partnered with developers for exclusive listings. Provided after-sale services including resales and leasing arrangements.
  • Education

    • Diploma in Hotel Management

      Ammon Hotel Management College

      Jan 2001   24 yr 5 Months

    • Bachelor's Degree in Hotel Management

      Jordan Applied University for Hotel and Tourism Education

      Jan 2016   9 yr 5 Months

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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