ZA
Zaid Arafat
HORECA Sales Team Leader at Kaif Cart (Mazaya)
Saudi ArabiaWork Experience
Kaif Cart (Mazaya)
May 2024 - Present -1 yr, 1 month
Saudi Arabia
- Job Details:Leading HORECA (hotels, restaurants, cafes) sales operations across key Saudi regions. Building and managing strong relationships with cafe owners, restaurant managers, and hospitality buyers. Achieved consistent growth in regional sales targets by driving brand presence and executing strategic account plans. Coordinated closely with logistics and marketing teams to ensure timely stock delivery and optimal marketing implementation. Conducted market research and competitor analysis to tailor offerings and maintain competitive pricing. Played a key role in expanding the reach and awareness of Mazaya products in premium hospitality outlets.
Amazon USA
May 2020 - Present -5 yrs, 1 month
- Job Details:Managed the entire e-commerce business for a private label product on Amazon, including logistics, inventory control, and order fulfillment. Developed and implemented branding strategies to enhance product visibility and customer engagement. Utilized data analytics to optimize pricing, marketing campaigns, and product listings, increasing sales and market share. Coordinated with suppliers and third-party logistics providers to ensure efficient supply chain operations. Gained comprehensive experience in SEO, PPC advertising, and customer service management.
Category Advisors' Team Leader
British American Tobacco
May 2013 - May 2019 -6 yrs
Jordan
- Job Details:Led a high-performing team, ensuring exceptional service and surpassing sales targets. Managed inventory, implemented sales strategies, and fostered a collaborative work environment. Implemented marketing materials and strategies, contributing to increased brand visibility. Maintained strong relationships with stakeholders and served as liaison between departments. Conducted interviews, training, and evaluations for continuous team improvement.
Pioneer Properties
May 2009 - May 2012 -3 yrs
Egypt
- Job Details:Converted tourists into property investors using persuasive communication and negotiation. Conducted property viewings and partnered with developers for exclusive listings. Provided after-sale services including resales and leasing arrangements.
Education
Diploma in Hotel Management
Ammon Hotel Management CollegeJan 2001 24 yr 5 Months
Bachelor's Degree in Hotel Management
Jordan Applied University for Hotel and Tourism EducationJan 2016 9 yr 5 Months
Languages
Arabic
FluentEnglish
Fluent