ZH
Zahraa Essam eldin Henish
Customer Care specialist
Nasr City, Cairo, EgyptWork Experience
Customer Care specialistFull Time
- Job Details:- B2B customer care - replying to the companies' inquiries through email, Facebook, whats app, Instagram and website - Directing the request to the concerned team - Following up with the team regarding sending the quotation to the client - check with the client that the quotation has been received and if there are any comments - Sharing in marketing campaigns and inviting the companies to our events - Using free tools to get new leads to increase our clients
Customer Service RepresentativeFull Time
Edfa3ly company
Sep 2019 - Oct 2021 -2 yrs, 1 month
Egypt , Cairo
Education
BA in Languages
Ain Shams University (ASU)Jan 2011 - Jan 2015 - 4 yr
Languages
Arabic
FluentEnglish
Advanced