ZS

Zahra selim

Call Operator at Sumsub

Germany

Work Experience

  • Call Operator

    Sumsub

    Mar 2024 - Present -1 yr, 5 months

    Germany

    • Job Details:Provided exceptional customer service by handling escalated calls professionally and resolving complex issues efficiently.

  • Social Media Manager

    Locally

    Oct 2022 - Aug 2023 -10 months

    Egypt

    • Job Details:Increased customer engagement through strategic social media initiatives. Managed multiple platforms, ensuring consistent brand messaging.

  • Camp Counselor

    Leap

    Jun 2022 - Sep 2022 -3 months

    Egypt

    • Job Details:Organized diverse activities, ensuring safety and inclusivity for children of various ages and skill levels.

    • Education

    • Bachelor's Degree in Philosophy

      Universität Erfurt

      Jan 2023 - Jan 2024 - 1 Year

    • Bachelor's Degree in Philosophy and Economics

      Universität Potsdam

      Jan 2024   1 Year 7 Months

    • High School

      Europa Schule Kairo

      Jan 2023 

    Skills

    • Professional communication
    • Analytical and critical thinking
    • research and writing skills
    • Teamwork and Collaboration
    • Organization and time management

    Languages

    • English

      Beginner

    • German

      Beginner

    • French

      Beginner
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