profile-img

Zahya Mostafa Ahmed

Second level support agent and was acting as a team leader at Telecom Egypt (sprint Egypt)

New Cairo, Cairo, Egypt

Work Experience

  • Technical Support Advisor and customer trainerPart Time

    ALIA ICT

    Jul 2024 - Present -1 yr, 1 month

    Egypt , Cairo

    • Telecom Egypt (sprint Egypt)

      • Second level support agent and was acting as a team leaderFull Time

        Jan 2023 - Present -2 yrs, 7 months

        • FTTH and premium customer supportFull Time

          Feb 2020 - Dec 2022 -2 yrs, 10 months

        • Graphic DesignerFull Time

          Elkomy, OMNAS, Image

          Mar 2015 - Dec 2019 -4 yrs, 9 months

          • Office ManagerFull Time

            Pixel graphic

            Jan 2013 - Feb 2015 -2 yrs, 1 month

            • Education

              • Bachelor's Degree in Management information systems

                the high institute for management and information systems

                Jan 2010 

              • Bachelor's Degree in Management information systems

                High institute for management information systems

                Jan 2006 - Jan 2010 - 4 yr

              Skills

              • Microsoft Office
              • Adobe Photoshop
              • Adobe illustrator

              Languages

              • Arabic

                Advanced
              • English

                Advanced
              Share this Profile