Zaghra Fredericks

Resource and Compliance ConsultantFull Time

• Job Details:Resourced and screened candidates for primary schools in Northamptonshire and Milton Keynes. Managed the compliance and recruitment process with clear communication throughout. Advised candidates on UK education laws. Maintained a pipeline of top candidates using EDUN CRM for booking and onboarding. Built a network of passive candidates with niche expertise

Talent Acquisition Specialist | B2B Sales & Digital MarketingFull Time

• Job Details:Professional Summary: Results-driven with extensive experience in B2B sales, digital marketing, customer service,& talent acquisition. Managing high-volume lead pipelines, optimizing marketing campaigns, & sourcing top talent. Self-motivated & adaptable, with strong analytical, organizational,& interpersonal skills. B2B Sales and Appointment Setting: Conducted high-volume B2B & B2C cold calling campaigns, achieving a 25% increase in appointment bookings. Utilized HubSpot CRM to manage 200+ leads weekly, improving sales pipeline efficiency by 15%. Implemented targeted follow-up strategies, boosting conversion rates by 20%. Exceeded quarterly sales targets by 18% through effective prospect nurturing. Digital Marketing and Advertising: Managed Meta Ad campaigns, increasing click-through rates by 30%. Optimized campaign performance, reducing cost per lead by 22%. Created email marketing campaigns via MailChimp, achieving a 40% open rate and 12% click-through rate. Developed content strategies, increasing social media engagement by 35%. Customer Service and Support: Resolved 50+ customer inquiries daily, maintaining a 95% satisfaction rate. Collaborated cross-functionally to address complex issues, reducing escalation rates by 30%. Implemented a new customer feedback system, improving first-contact resolution by 25%. Appointment Scheduling and Project Management: Managed 50+ client accounts, ensuring timely follow-ups and meetings. Utilized project management tools to improve team efficiency by 20%. Talent Acquisition: Sourced ,screened candidates for business positions, showcasing the ability to identify and engage top talent. Managed end-to-end recruitment processes, ensuring a positive experience for all stakeholders. Technical Skills: CRM: HubSpot Marketing: Meta Ads Manager, MailChimp, Google Analytics Design: Figma, Canva, Productivity: Microsoft Office Suite, Google Workspace

Senior Sales Executive - B2B Print and Digital AdvertisingFull Time

• Job Details:Summary: With over 18 months of robust experience in B2B media sales, specializing in print and digital advertising, I thrived at Highbury Media T/A Habari Media. My achievements include successfully driving sales of Equinox magazine which was a magazine in the Southern Sun Hotels & in flight .I spoke to decision makers in Seychells & other parts of South Africa. I excel in leveraging CRM tools for effective lead management, ensuring meticulous attention to detail, and achieving exceptional sales performance. Responsibilities : Demonstrated ability to drive revenue through strategic sales of print and digital advertising. & Exhibited excellent communication, interpersonal, and negotiation skills. Engaged qualified leads through targeted outreach and industry research, educating clients on the benefits of partnering with us.I worked independantly & in a team setting. Managed sales pipeline and proposals with meticulous attention to detail and adherence to deadlines. Collaborated effectively with internal teams to ensure seamless client experiences and exceeded revenue targets. Consistently met and exceeded monthly and quarterly sales targets through proactive client engagement and effective negotiation