Zachary Nasser

Real Time Management Specialist at Jobs Global

Cairo, Egypt
  • High Utilization & Occupancy
  • MS. Office
  • Maintaining Stressful Work

Work Experience

Jobs Global

7 yrs , 2 months

  • Real Time Management SpecialistFull Time

    August 2017 - Present • 6 yrs, 8 months

  • Telemarketing AgentFull Time

    February 2017 - August 2017 • 6 months

Account ManagerFull Time

ECCO Outsourcing

February 2016 - December 2016 • 10 months

Net Promoter Score (NPS) act as team leaderFull Time

Vodafone E.G

December 2015 - February 2016 • 2 months

Customer Care RepresentativePart Time

Vodafone Egypt

July 2015 - February 2016 • 7 months

Education

  • Bachelor's Degree in Information System

    mci academy Jan 2016

Achievements

Improved way of working in Net Promoted Score team in Vodafone E.G. which reduced the manual work by 60%, worked on Six Segma projects for top management (VP) improving efficient of work, been praised by my co-workers twice

Skills

Tools and Fields of Expertise

  • High Utilization & Occupancy
  • MS. Office
  • Maintaining Stressful Work

Languages

  • English

    Fluent

  • Arabic

    Fluent

Training & Certifications

  • Telemarketing

    Centro Global Solution·2017

  • Customer Care

    Vodafone E.g.·2015
Share this Profile