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ZIAD ALASHMAWY

Customer Service Administrator

Shubra Alkhaymah, Qalubia, Egypt

Work Experience

  • Customer Service AdministratorPart Time

    Vodafone Egypt

    May 2024 - Nov 2024 -6 months

    • Job Details:Provided exceptional customer support, handling inquiries, billing issues, and troubleshooting. Ensured high first-call resolution and customer satisfaction. Maintained accurate records and adhered to company policies.

  • Sales & Marketing ExecutiveFull Time

    Asphalt

    Aug 2020 - Dec 2020 -4 months

      • Education

      • Bachelor's Degree in engineering

        Zagazig University (ZU)

        Jan 2022 - Jan 2027 - 5 yr

      Skills

      • Data Analyst
      • Data Science
      • Microsoft Excel
      • Data Analysis
      • Data Analytics

      Languages

      • Arabic

        Fluent

      Training & Certifications

      • Data scientist

        Depi·2025
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