Youssef M.Khalil

Technical support Customer Service Translation Education

Maadi, Cairo, Egypt
  • Problem Solving
  • Listening
  • Customer Care
  • Microsoft Office
  • Teaching

Work Experience

French Technical Support AdvisorFull Time

HTC France

September 2019 - Present • 4 yrs, 7 months

instructor French languageFull Time

The Savior

September 2018 - May 2019 • 8 months

Customer Service RepresentativeFull Time

Exceed

August 2017 - September 2018 • 1 yr, 1 month

French Language InstructorFull Time

freelancer

November 2015 - June 2018 • 2 yrs, 7 months

Education

  • researcher in linguistics french language

    South Valley University (SVU)Jan 2019 to Jan 2022 · 3 Years

  • Bachelor's Degree in Fuclty of arts- departement of french

    South Valley University (SVU)Jan 2012 to Jan 2015 · 3 Years

  • High School - Thanaweya Amma

    Farshut Secondary School Jan 2011

Activities

  • Volunteering

    French Language Instructor at Career development center

    Feb 2014 to Dec 2015 · 1 Year 10 Months

  • Volunteering

    • Guide at Special Olympics

    Dec 2014 to Dec 2014 · 0 Month

Skills

Tools and Fields of Expertise

  • Problem Solving
  • Listening
  • Customer Care
  • Microsoft Office
  • Teaching
  • Internet Research
  • Technical Support
  • Customer Service
  • Assistant Teacher
  • Networking

Languages

  • French

    Fluent

  • Arabic

    Fluent

  • English

    Advanced

Training & Certifications

  • DELF B2

    Institut culturel français - Mounira·2018

  • DELF B1

    Instutut français culturel- Mounira·2018

  • Managerial Approach

    Pathway·2013

  • Entrepreneurship

     Intel·2013

  • Building the capacities of youths

    Cabinet of Ministers·2013

  •  Job searching training

    Career development center·2013

  • Behvioral Approach''

    Pathway S.V.U·2013
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