
Youssef Emad Goubran
MBA | M.A Leadership & Strategic Management | NLP Master Practitioner
New Cairo, Cairo, EgyptWork Experience
Regional Commercial DirectorFull Time
PROCAPITA MENA
Jul 2022 - Present -3 yrs
Egypt , Cairo
- Job Details:• Leads all the operations and commercial activities for Thomas & Zenithr’s in African • Develop annual Thomas & Zenithr’s work plans for Africa; monitor and adjust and compare these during the year • Maintain a culture of good communication within Thomas&& Zenithr’s teams and partners, so decisions are made and information shared in a timely way with the right degree of participation. • Keep senior management informed about progress and challenges. • Ensure Partner Support in a structure which enables high quality outputs • Supervise partners activities, and ensure they are following the main performance management direction • Ensure Partners have clear roles, plans and goals; and that teams are formed and managed effectively when needed, to achieve specific objectives. • Reach out to new partners and ensure the effective management and implementation of external programme partnerships, developing diverse partnerships of equity and respect. • Ensure that regional activities are implemented with due regard for plans, deadlines and quality, and are monitored and evaluated to learn lessons about their effectiveness and impact; • Work with colleagues and partners to develop and update as necessary an annual working budget and to monitor financial performance. • Ensure a high level of financial and administrative management and accountability in line with Procapita • Support in the creation of a wide brand recognition and awareness plan to promote Thomas and Zenithr’s within the African continent • Support in appointing the correct Marketing partner ( Online / Offline ) to be responsible of the implementation and overseeing Thomas & Zenithr’s brand objectives in AFRICA • Actively participate in the Executive Team with other Regional Directors, the Global Leadership Team, Programme Leadership Team, and other Procapita teams as appropriate. • Provide regular internal reports, with an emphasis on impact, telling the stories about the HR industry in Africa
Head of Sales & SOP - MENAFull Time
- Job Details: Drive highly visible strategic projects, working cross-functionally to structure problems, analyze opportunities, and develop solutions and actionable recommendations and results through a rigorous, data-driven process Drive the operational cadence for the group, measure and track critical KPIs and initiatives Uncover areas within the business to drive performance improvements Provide insights to the business through analytics and market research as required Work with cross-functional team (product/eng, marketing, sales, customer success, engineering, support, IT) to execute on growth opportunities and manage across the company You will oversee all financial aspects of the professional services organization, with a focus on planning, tracking and reporting against the company’s financial plan. You will help implement evidence-based decision making, apply thoughtful analytics to business opportunities, and identify success metrics / develop reporting to track progress against goals You will help manage the administrative aspects of our professional services operations. Leads replenishment and forecasting to ensure timely product flow based on network capacity Accurately forecast monthly, quarterly, and annual recurring revenue Align and collaborate with marketing to optimize demand generation and sales growth Establish a management system to ensure execution of the sales strategies Be accountable for business growth and achieving overall metrics (revenue, retention, ext…) Inspire and support sales managers to enable their teams meet monthly goals Drive regional strategic expansion Conduct regular pipeline reviews to provide forecasting visibility & identifying areas for improvement Exceptional relationship building & networking skills (preferably engaging in Channel/Partner relationships), and the ability to build and grow connections with prospective clients. Ensure all work processes and flows are documented, followed and optimized Achieve growth sales targets, expand client-base and optimize operational KPIs Effectively implement net new business acquisition sales strategies and tactics to maximize efforts to penetrate new enterprise accounts and achieve quota objectives
Director of MENA OperationsPart Time
Noria Corporation
Oct 2017 - Jul 2022 -4 yrs, 9 months
Egypt , Cairo
- Job Details:Contribute to defining the MENA regional strategy and the operational model to deliver it. Ensure country offices in MENA are led and managed to an excellent level with an appropriate level of support ensuring the delivery of excellence in programming towards NORIA Goals. To ensure the country offices assets of staff, partner and donor relationships, funds, equipment, and management are developed, managed and preserved through the use of NORIA and industry standards and norms Responsible for the development of commercial activity in the MENA region by developing a branded pricing and promotional model - specific to each country, and working with the relevant distributors to increase distribution and ROS in each market. Responsible for establishing a clear plan to increase the Noria's market share in MENA by formulating and implementing an aggressive new business and account development strategy, Maximize the potential of new business from organizations that have traded with the company and train, coach and motivate team members to exceed targets
Business Development & Operations Division HeadFull Time
Atlasco Egypt
Oct 2017 - Nov 2021 -4 yrs, 1 month
Egypt , Cairo
- Job Details: Direct all customer relationship activities to ensure delivery of high quality service Develop a thorough understanding of a company's offerings in order to spot business prospects. Overseeing the annual renewals process, ensuring on-target retention of existing users Monitor and manage the performance of Sales Agents and distributors Preparing all documentation required for requests for proposals (RFPs). Attend meetings and events to promote the access client needs and provide suitable solution Oversee the achievability of the Department yearly target with designated BD team Develop a growth strategy focused both on financial gain and customer satisfaction Identify Business development team KPI and oversee its monthly execution Develop operating plan, budget, and cash flow, for designated department. Help build excellence relation with our client and business partners within the industrial sector Ensure departmental goals are in line with company growth strategy. Review current approach to business development and make changes where necessary Developing and managing strategic partnerships to grow business within MENA Region Presenting corporate executives and management with business or marketing prospects. Collaborate with internal stakeholders regarding business needed objectives Assess risk using financial, statistical and economic data, and create manageable solutions Contribute to the development of the service provided based on customer’s needs. Responsible for the department’s record systems, files and service inventory
Education
MBA in Strategic Management
International business academy of SwitzerlandJan 2019 - Jan 2021 - 2 yr
Technical Diploma in Neurol Linguistic Programming
Amercian Board of Neuro-Linguistic ProgrammingJan 2018 - Jan 2018 - 0 Month
Master of Leadership and Organizational Management in Leadership and Organizational Management
Development Associate InternationalJan 2014 - Jan 2017 - 3 yr
Bachelor of Political science and Administration in Political Sciences
Cairo University (CU)Jan 2006 - Jan 2010 - 4 yr
Skills
- Internet Research
- Business Development
- Microsoft Word
- Negotiation
- Windows Movie Maker
- Market Researches
- Marketing
- customer relation
- Sales
- Organizational Development
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Languages
Arabic
FluentFrench
FluentEnglish
Fluent
Training & Certifications
Management
NAMRU 3·2009Customr Services
NSGB bank·2007TOEFEL
2006DALF B1 B2
2006