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Youssef Emad Goubran

MBA | M.A Leadership & Strategic Management | NLP Master Practitioner

New Cairo, Cairo, Egypt

Work Experience

  • Regional Commercial DirectorFull Time

    PROCAPITA MENA

    Jul 2022 - Present -3 yrs

    Egypt , Cairo

    • Job Details:• Leads all the operations and commercial activities for Thomas & Zenithr’s in African • Develop annual Thomas & Zenithr’s work plans for Africa; monitor and adjust and compare these during the year • Maintain a culture of good communication within Thomas&& Zenithr’s teams and partners, so decisions are made and information shared in a timely way with the right degree of participation. • Keep senior management informed about progress and challenges. • Ensure Partner Support in a structure which enables high quality outputs • Supervise partners activities, and ensure they are following the main performance management direction • Ensure Partners have clear roles, plans and goals; and that teams are formed and managed effectively when needed, to achieve specific objectives. • Reach out to new partners and ensure the effective management and implementation of external programme partnerships, developing diverse partnerships of equity and respect. • Ensure that regional activities are implemented with due regard for plans, deadlines and quality, and are monitored and evaluated to learn lessons about their effectiveness and impact; • Work with colleagues and partners to develop and update as necessary an annual working budget and to monitor financial performance. • Ensure a high level of financial and administrative management and accountability in line with Procapita • Support in the creation of a wide brand recognition and awareness plan to promote Thomas and Zenithr’s within the African continent • Support in appointing the correct Marketing partner ( Online / Offline ) to be responsible of the implementation and overseeing Thomas & Zenithr’s brand objectives in AFRICA • Actively participate in the Executive Team with other Regional Directors, the Global Leadership Team, Programme Leadership Team, and other Procapita teams as appropriate. • Provide regular internal reports, with an emphasis on impact, telling the stories about the HR industry in Africa
  • Head of Sales & SOP - MENAFull Time

    Expand Cart

    Nov 2021 - Jul 2022 -8 months

    Egypt , Cairo

    • Job Details: Drive highly visible strategic projects, working cross-functionally to structure problems, analyze opportunities, and develop solutions and actionable recommendations and results through a rigorous, data-driven process  Drive the operational cadence for the group, measure and track critical KPIs and initiatives  Uncover areas within the business to drive performance improvements  Provide insights to the business through analytics and market research as required  Work with cross-functional team (product/eng, marketing, sales, customer success, engineering, support, IT) to execute on growth opportunities and manage across the company  You will oversee all financial aspects of the professional services organization, with a focus on planning, tracking and reporting against the company’s financial plan.  You will help implement evidence-based decision making, apply thoughtful analytics to business opportunities, and identify success metrics / develop reporting to track progress against goals  You will help manage the administrative aspects of our professional services operations.  Leads replenishment and forecasting to ensure timely product flow based on network capacity  Accurately forecast monthly, quarterly, and annual recurring revenue  Align and collaborate with marketing to optimize demand generation and sales growth  Establish a management system to ensure execution of the sales strategies  Be accountable for business growth and achieving overall metrics (revenue, retention, ext…)  Inspire and support sales managers to enable their teams meet monthly goals  Drive regional strategic expansion  Conduct regular pipeline reviews to provide forecasting visibility & identifying areas for improvement  Exceptional relationship building & networking skills (preferably engaging in Channel/Partner relationships), and the ability to build and grow connections with prospective clients.  Ensure all work processes and flows are documented, followed and optimized  Achieve growth sales targets, expand client-base and optimize operational KPIs  Effectively implement net new business acquisition sales strategies and tactics to maximize efforts to penetrate new enterprise accounts and achieve quota objectives
  • Director of MENA OperationsPart Time

    Noria Corporation

    Oct 2017 - Jul 2022 -4 yrs, 9 months

    Egypt , Cairo

    • Job Details:Contribute to defining the MENA regional strategy and the operational model to deliver it.  Ensure country offices in MENA are led and managed to an excellent level with an appropriate level of support ensuring the delivery of excellence in programming towards NORIA Goals.  To ensure the country offices assets of staff, partner and donor relationships, funds, equipment, and management are developed, managed and preserved through the use of NORIA and industry standards and norms  Responsible for the development of commercial activity in the MENA region by developing a branded pricing and promotional model - specific to each country, and working with the relevant distributors to increase distribution and ROS in each market.  Responsible for establishing a clear plan to increase the Noria's market share in MENA by formulating and implementing an aggressive new business and account development strategy,  Maximize the potential of new business from organizations that have traded with the company and train, coach and motivate team members to exceed targets
  • Business Development & Operations Division HeadFull Time

    Atlasco Egypt

    Oct 2017 - Nov 2021 -4 yrs, 1 month

    Egypt , Cairo

    • Job Details: Direct all customer relationship activities to ensure delivery of high quality service  Develop a thorough understanding of a company's offerings in order to spot business prospects.  Overseeing the annual renewals process, ensuring on-target retention of existing users  Monitor and manage the performance of Sales Agents and distributors  Preparing all documentation required for requests for proposals (RFPs).  Attend meetings and events to promote the access client needs and provide suitable solution  Oversee the achievability of the Department yearly target with designated BD team  Develop a growth strategy focused both on financial gain and customer satisfaction  Identify Business development team KPI and oversee its monthly execution  Develop operating plan, budget, and cash flow, for designated department.  Help build excellence relation with our client and business partners within the industrial sector  Ensure departmental goals are in line with company growth strategy.  Review current approach to business development and make changes where necessary  Developing and managing strategic partnerships to grow business within MENA Region  Presenting corporate executives and management with business or marketing prospects.  Collaborate with internal stakeholders regarding business needed objectives  Assess risk using financial, statistical and economic data, and create manageable solutions  Contribute to the development of the service provided based on customer’s needs.  Responsible for the department’s record systems, files and service inventory
  • Education

    • MBA in Strategic Management

      International business academy of Switzerland

      Jan 2019 - Jan 2021 - 2 yr

    • Technical Diploma in Neurol Linguistic Programming

      Amercian Board of Neuro-Linguistic Programming

      Jan 2018 - Jan 2018 - 0 Month

    • Master of Leadership and Organizational Management in Leadership and Organizational Management

      Development Associate International

      Jan 2014 - Jan 2017 - 3 yr

    • Bachelor of Political science and Administration in Political Sciences

      Cairo University (CU)

      Jan 2006 - Jan 2010 - 4 yr

    Skills

    • Internet Research
    • Business Development
    • Microsoft Word
    • Negotiation
    • Windows Movie Maker
    • Market Researches
    • Marketing
    • customer relation
    • Sales
    • Organizational Development
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    Languages

    • Arabic

      Fluent
    • French

      Fluent
    • English

      Fluent

    Training & Certifications

    • Management

      NAMRU 3·2009
    • Customr Services

      NSGB bank·2007
    • TOEFEL

      2006
    • DALF B1 B2

      2006
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