Basic Info

Yousra Tawfeek

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representative at Mashreq Bank

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Mashreq Bank (multinational)

Cairo, Egypt

11-50 employees

Banking

http://www.mashreqbank.com/egypt/en/personal/personal

Aug 2016 to present (1 year 4 months)

Education

BS in Computer Science in Information System

Education Details

BS in Computer Science

Information System

British University in Egypt (BUE), Egypt

Not specified

N/A

N/A

British University in Egypt (BUE)
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbas El_Akkad Language School

Egypt

2012

B / Very Good / 75 - 85%

N/A

Abbas El_Akkad Language School
2012

Training and Courses

IT at City Bank
Sep 2014

Training/Course Details

IT

Sep 2014

City Bank

IT in the Bank was about checking the process of each computer, fixing the electronic problems also updating the system of the computer.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ActivitiesAdaptiveArabicBankingCreativeCustomer ServiceCustomer Service RepresentativeDrawingEnglishFlexibleHTMLHard WorkerHelping OthersITInformation SystemManagementMarketing/AdvertisingMashreq BankMicrosoft AccessMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPlannerPresenterReadingSpending Time With Family/friendsSupportSwimmingTechnology News And UpdatesWorking In Groups

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Access

Microsoft Access

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

HTML

HTML

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Planner, Hard worker, Presenter, Creative, Flexible / Adaptive

Online Presence

https://www.linkedin.com/in/yousra-aml-4a3a4595?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/yousra.aml.7

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