
Yomna Amr Mohammed Mahmoud
Customer Relation Officer
Mokattam, Cairo, EgyptWork Experience
Customer Satisfaction SpecialistFull Time
Product SpecialistFull Time
EGMED
Feb 2020 - Aug 2021 -1 yr, 6 months
Egypt , Cairo
- Job Details:Develops and maintains client relations to increase product sales. Provides technical support during live surgeries and performs experimental product demonstrations for customers, staff, and other stakeholders. Conducts surveys of potential business avenues and proper methods of approach. Answers all product-related questions in a polite manner and addressing queries promptly. Collaborates and strategizes with the business and engineering teams. Attends workshops and refresher courses in sales and marketing. Plans and assists with new product releases and events. Identifies new market opportunities and relays this information to the Manager and other relevant stakeholders. Makes helpful product recommendations and suggestions to increase revenue.
Education
Bachelor's Degree in Biomedical Engineering
Helwan UniversityJan 2019
Activities
Graphic Designer at Enactus - Helwan University
Student Activity
Aug 2018 - Jul 2019 -11 months
Presentation Committee Head at Enactus - Helwan University
Student Activity
Aug 2017 - Jul 2018 -11 months
Magazine and Membership Committee Director at Institute of Electric & Electronic Engineers (IEEE) - Helwan Student Branch
Student Activity
Sep 2017 - May 2018 -8 months
Presentation Committee Member at Enactus - Helwan University
Student Activity
Mar 2017 - Jul 2017 -4 months
Skills
Languages
English
FluentArabic
FluentFrench
Advanced