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Yehia Wessam Hassan

Assistant Marketing Manager at Orouba Misr For Constructions & Developments.

Bolkly, Alexandria, Egypt

Work Experience

  • Assistant Marketing ManagerFull Time

    Orouba Misr For Constructions & Developments.

    Jan 2017 - Present -8 yrs, 6 months

    Egypt , Alexandria

    • Job Details:• Work under the direction of a marketing director to help reach the company's marketing goals and objectives. • Research market trends, demographics, pricing strategies, and other relevant information that helps director develop marketing plans. • Analyse surveys, polls, and other market research to look for patterns and trends. • Create graphs, reports, and detailed data analysis using computer software. • Deliver reports on research findings through written documents and verbal presentations. • Assist in creating promotional materials, including brochures, blogs, marketing copy, etc. • Provide fact-checking, copy-editing, and formatting assistance during the creation of mailers, coupons, website content, and other promotional materials. • Help maintain social media accounts for brands, products, or services. • Enter marketing data into spreadsheets and helps to create data and financial reports for marketing director. • Help maintain excellent client relationships through superior customer service skills. • Place calls to or visits clients as needed to provide marketing materials, deliver sales pitches, or answer client questions. • Organize and plans the production of all major marketing materials by working closely with printers, sponsors, and other involved parties. • Help to plan promotional events hosted by the company's marketing department Keeps client information confidential.
  • Marketing ExecutiveFull Time

    Orouba Misr For Construction & Developments

    Oct 2013 - Jan 2017 -3 yrs, 3 months

    Egypt , Alexandria

    • Job Details:Develop press releases, write website copy and prepare sales support materials. Maintain marketing collateral inclusive of presentation templates update and ensure central online internet well arranged. Translate all research statistics in sales materials’ interesting points, develop presentations to sales and market objectives. Coordinate sponsorship event inclusive of booth and materials for distribution etc. Provide marketing resource assistance to entire sales staff, management team and sales managers. Process and develop requests, monthly reports and process invoices. Support to facilitate and implement marketing plan. Develop and review presentations along with one sheets to ensure entire communications fit standards of internal marketing. Contribute to marketing and sales proposal requirements. Develop contacts network throughout trade, partners and mainstream media, photographers and printers.
  • Front Office AgentFull Time

    Hilton Worldwide ( Green Plaza )

    Jul 2013 - Nov 2013 -4 months

    Egypt , Alexandria

    • Job Details:Read the logbook daily and take action accordingly. Take regular part in meetings and shift handovers. Cooperate with employees from all departments. Welcome and escort of all VIP guests (VIP Levels 5-9) and very regular guests, taking account of the established standards (choice of suitable room, completion of bookings and entry into the computer, handover of the room pass and the key, safeguarding payment, luggage organization). Check VIP Levels for all arriving VIP’s. Responsible for room blocking for all arriving VIP’s and groups, Contribute to the hotel by sharing new ideas and suggestions for improvements; being innovative and creative to provide a quality service and guest care to the clients. Strong communication with all operational departments as well as Sales Department. Maintain regular contact with frequent guests and all important guests of the Hotel. Liaise with FDM concerning Guest Satisfaction Tracking System results ensure that responsible departments are kept informed; makes suggestions for improvement ; working in close relationship with FDM and Team Coaches. Follow up on action plans. Encourage team members to deliver ‘Hilton Moments’ . Supervise the order and cleanliness of the reception area. Supervise the appropriate appearance of Team Members according to the dress code standards. Maintain tidiness in the building and clothing in the department. Ensure good co-operation and regular exchange of information with all departments, the FDM and the Director of Operations. Joint responsibility for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Inform the team regularly on all new and current offers by the Hilton and monitor the Hotel’s sales strategy in daily business. Support the Team Coach in his tasks. Take part in Communication Meetings on a regular basis. Approach supervisors in confidence if any problems arise. Always co-operate with colleagues and FDM, as well as with the Management Team. Is obliged to take part in internal training courses and to implement what has been learnt in daily practice. Conduct performance evaluations for direct reports.
  • Front Office AgentFull Time

    Hilton Worldwide ( Long Beach Resort )

    Oct 2012 - Jul 2013 -9 months

    Egypt , Red Sea

    • Job Details:Read the logbook daily and take action accordingly. Take regular part in meetings and shift handovers. Cooperate with employees from all departments. Welcome and escort of all VIP guests (VIP Levels 5-9) and very regular guests, taking account of the established standards (choice of suitable room, completion of bookings and entry into the computer, handover of the room pass and the key, safeguarding payment, luggage organization). Check VIP Levels for all arriving VIP’s. Responsible for room blocking for all arriving VIP’s and groups, Contribute to the hotel by sharing new ideas and suggestions for improvements; being innovative and creative to provide a quality service and guest care to the clients. Strong communication with all operational departments as well as Sales Department. Maintain regular contact with frequent guests and all important guests of the Hotel. Liaise with FDM concerning Guest Satisfaction Tracking System results ensure that responsible departments are kept informed; makes suggestions for improvement ; working in close relationship with FDM and Team Coaches. Follow up on action plans. Encourage team members to deliver ‘Hilton Moments’ . Supervise the order and cleanliness of the reception area. Supervise the appropriate appearance of Team Members according to the dress code standards. Maintain tidiness in the building and clothing in the department. Ensure good co-operation and regular exchange of information with all departments, the FDM and the Director of Operations. Joint responsibility for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Inform the team regularly on all new and current offers by the Hilton and monitor the Hotel’s sales strategy in daily business. Support the Team Coach in his tasks. Take part in Communication Meetings on a regular basis. Approach supervisors in confidence if any problems arise. Always co-operate with colleagues and FDM, as well as with the Management Team. Is obliged to take part in internal training courses and to implement what has been learnt in daily practice. Conduct performance evaluations for direct reports.
  • Education

    • Tourism and Hotels in Tourism Studies

      The Higher Institute for Tourism and Hotels “H.I.T.H.C”

      Jan 2008 - Jan 2012 - 4 yr

    Skills

    • ICDL
    • Internet
    • Adobe Photoshop
    • Adobe illustrator

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • Russian

      Beginner

    Training & Certifications

    • International Hospitality & Healthcare Services Marketing by Yonsei University on Coursera.

      Yonsei University on Coursera.·2017
    • Market Research and Consumer Behavior by IE Business School on Coursera.

      IE Business School on Coursera.·2017
    • Construction Project Management by Columbia University on Coursera.

      Columbia University on Coursera.·2017
    • Marketing and Sales by Arizona State University on Coursera.

      Arizona State University on Coursera.·2017
    • Content, Advertising & Social IMC by Northwestern University on Coursera.

      Northwestern University on Coursera.·2017
    • Strategic Management by Copenhagen Business School on Coursera.

      Copenhagen Business School on Coursera.·2017
    • recognition for my outstanding and consistent performance in the front desk department.

      Hilton Worldwide Long Beach Resort·2013
    • Hilton University Courses

      Hilton Worldwide·2013
    • recognition for being the best employee in front desk department.

      Hilton Worldwide Long Beach Resort·2013
    • recognition for being the best employee in front desk department.

      Hilton Worldwide Long Beach Resort.·2012
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