Basic Info

Yassmin Refaey

6 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Amin International Gruop

Experience Details

Office Manager

Administration, Human Resources

Experienced (Non-Manager)

 Manage the arrangement and appointments agenda of the Managing Director in all; meetings, interviews, visits, occasions and normal or up normal activities.
 Organize daily work and orientation related to Managing Director office to achieve the best use of the available resources and the time of Managing Director.
 Organize & prepares travel arrangements of Managing Director in terms off light bookings, hotels, transportation in addition to financial and administrative arrangements and related agenda.
 Review correspondences and transactions delivered to Managing Director office
 Manage the in and out communications system such as; telephone calls reception and messages reception, transactions etc.
 Create and develops automated archiving system for all administrative work flow and correspondences.
 Attend meetings with Managing Director, take meeting minutes.
 Handle Staff attendance and vacations.
 Handling hiring process including working with mangers to create job descriptions that accurately describe job purpose, screening resumes, coordinate interviews, interview job applicant, review job applications and evaluate applicants' skills
 Make database for all resumes.
 Recommend, develop and schedule training and development courses.
 Responsible for renewal all employees contract annually.
 Responsible for filling system for employees files.
 Coordinate exit interview process.


Company Details

Amin International Gruop

Cairo, Egypt

51-100 employees

Oil and Gas

N/A

Jan 2015 to Jul 2016 (1 year 6 months)
Administrative Assistent at Amin International Group

Experience Details

Administrative Assistent

Administration, Human Resources

Experienced (Non-Manager)

 Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
 Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports.
 Greet visitors and determine whether they should be given access to specific individuals.
 Prepare responses to correspondence containing routine inquiries.
 Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
 Prepare agendas and make arrangements for committee, board, and other meetings.
 Make travel arrangements for executives.
 Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
 Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing and spreadsheet.
 Interpret administrative and operating policies and procedures for employees.
 Handle Staff attendance and vacations
 Handling hiring process including working with managers to create job description that accurately describe job purpose, screening resumes, coordinate interviews, interview job applicants, review applications and evaluate applicants’ skills
 Make database for all resumes.
 Recommend, develop and schedule training and development courses.
 Responsible for renewal all employees contract annually.
 Responsible for filling system for employees files.
 Coordinate exit interview process.


Company Details

Amin International Group

Cairo, Egypt

11-50 employees

Oil and Gas

N/A

Jun 2011 to Dec 2014 (3 years 6 months)
Administrator at Travel Plus for Tourism

Experience Details

Administrator

Administration

Entry Level

 Check Customer's Request.
 Reviewing the Suppliers' invoices (Hotels, Cruises, and Restaurants).
 The preparation of the invoices for Travel Agents.
 Follow up the Agents Payments by emails.
 Maintain the filing system and file all contracts and
Correspondences.
 Make database for all resumes.
 Coordinating interviews between the managers and candidates.
 Interview job applicants, review application, evaluate applicants’ skills.


Company Details

Travel Plus for Tourism

Giza, Egypt

51-100 employees

Travel and Tourism

N/A

Apr 2009 to May 2011 (2 years 1 month)

Education

Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Om El Abtal

Egypt

2002

A / Excellent / 85 -100%

N/A

Om El Abtal
2002

Training and Courses

Training/Course Details

Training

Mar 2008

National Bank of Oman

National Bank of Oman (NBO) Training Customer Service Dept. 1 Aug 07 - 31 Oct 07 / 27 Jan 08 - 31 Mar 08  Receive calls from customers.  Receive the customer’s checks.  Update the Customers data.  File all correspondences.

Training/Course Details

Basic Business Skills Acquisition

Dec 2008

Future Generation Foundation

 Developed Language and Computer Skills.  Enhanced Presentation & Project Development Skills.  Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence, and Report Writing

Training/Course Details

Graduate Resource Program (GRP)

Dec 2008

Sponsored by the Future Generation Foundation (FGF) Provided by Dale Carnegie Training (DCT)

Track of Customer Service Included:  World Class Customer Service.  Develop customer service skills.  Resolve customer conflicts and deal with a variety of customer behaviors.  Develop negotiation skills

Training/Course Details

Accounting Training

Apr 2010

Mohamed Talaat Accounting Office

Mohamed Talaat Accounting Office Training 16 Apr 09 - 16 Apr 10  Preparing of journal entries and documentation of the Journal American.  Preparing the Financial Statements (Income Statement, Balance Sheet).

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Last update 3 days ago.

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Profile Skills and Keywords

Accounting TrainingAdaptiveAdministrationAdministrative AssistentAdministratorBasic Business Skills AcquisitionCommerceCustomer ServiceDetails-orientedEnglishFlexibleGraduate Resource Program (GRP)Handles StressHard WorkerHotels ReservationsHuman ResourcesHuman Resources (HR)Microsoft ExcelMicrosoft WordMusicOffice ManagementOffice ManagerOil And GasSolving Puzzle.Team PlayerTrainingTravel And Tourism

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

3-5 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: High

:

3-5 years

Customer Service

Customer Service

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Office Management

Office Management

: Expert

: High

:

5-7 years

Hotels Reservations

Hotels Reservations

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Beginner

: High

:

Less than 1 year

Human Resources

Human Resources

: Beginner

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Handles Stress, Team Player

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