YA
Yassir Ali
ICT Support and Data Officer
Zanzibar, TanzaniaWork Experience
Education
Diploma in Diploma in ICT and Accounting
Zanzibar Institute of Tourism Development (ZIToD)Jan 2017
Skills
- • Network Management: Skilled in managing user accounts, permissions, and network resources.
- • Technical Support: Proficient in diagnosing and resolving software, hardware, and network issues.
- • System Administration: Experienced in installing, configuring, and maintaining IT infrastructure.
- • Data Management: Expertise in designing data collection tools, Data entry, and ensuring data integrity.
- • Customer Service: Strong ability to communicate effectively with users and provide excellent technical support.
- • Mentorship: Proven track record of mentoring junior staff and teaching effective problem-solving techniques.
- • Technical Proficiency: Windows, Linux (CentOS, Mint), Mac OS, PHP, MySQL, JavaScript, HTML, CSS, Microsoft Office Suite, XAMPP, QuickBooks, VMware, TeamViewer, AOMEI Backupper, Winbox, Epi Info.
- • Typing Speed of 65 words per minute (WPM) with 95% accuracy.
Languages
English
Intermediate