Yassin Ahmed Mahdy
637465
Hadayek Alkobba, Cairo, EgyptWork Experience
IT-Technical SupportFull Time
Information System Institute
Jun 2020 - May 2021 -11 months
Egypt , Cairo
- Job Details:At my military service I was a part of a team that was responsible for solving any technical issue in more than 40 labs with +500 devices.
Team LeadFull Time
- Job Details:I was responsible for managing a team of four people to solve all issues related to customer experience and quality control. Synergize with each area manager regarding his quality conversions and percentage of fraud. Planning and executing projects to improve customer experience complaints systems. Working on decision automation for the actions taken for issues..
Education
Bachelor's Degree in Electronics and Communication Engineering
Ain Shams University (ASU)Jan 2019
Activities
PR at Arabisque
Student Activity
Oct 2017 - Apr 2018 -6 months
OGV at AIESEC
Student Activity
Sep 2016 - Apr 2017 -7 months
HR at Catalysis
Student Activity
Sep 2016 - Apr 2017 -7 months
Achievements
Football Swimming Acting at University Theatre Reading many books about physics , math , and philosophy .
Languages
English
Advanced
Training & Certifications
Communication and Network Engineering
Systel Moterlla·2018Mobile Package
3hands·2018Mobile
Orange·2017CCNA
Networkers·2017