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Yassin Mahran

Customer Support Representative

Victoria, Alexandria, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Sutherland

    Oct 2023 - Jun 2024 -8 months

    Egypt , Alexandria

    • Job Details:As an English Customer Service Representative at Sutherland Corporation, I was responsible for managing and resolving customer inquiries with high professionalism and efficiency. My role required exceptional communication skills, a strong understanding of the company's products and services, and the ability to address customer issues promptly.
  • Lab Assistant TraineeInternship

    El-Fadali Labs

    Sep 2022 - Feb 2023 -5 months

    Egypt , Alexandria

    • Pharmacy assistantInternship

      TAY Pharmacies

      Aug 2021 - Sep 2021 -1 month

      Egypt , Alexandria

      • Education

        • Technical Diploma in Bioinformatics & Computational Biology

          EG-compBio

          Jan 2024 - Jan 2025 - 1 Year

        • BSc in Biochemistry

          Alexandria University

          Jan 2019 - Jan 2023 - 4 yr

        • High School - Thanaweya Amma

          EL-Madina EL-Monawwara

          Jan 2019 

        Skills

        • English
        • Biochemistry
        • Presentations
        • Communication skills
        • Teamwork
        • Microsoft Word
        • Microsoft Powerpoint
        • Computer Skills
        • Microsoft Excel
        • Molecular Biology
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        Languages

        • Arabic

          Advanced
        • English

          Advanced
        • German

          Intermediate

        Training & Certifications

        • Pharmacogenomics

          GSK Education·2024
        • Natural Product Drug Development

          SRTA city·2022
        • Summer Training Program

          SRTA City·2022
        • Molecular Biology Techniques

          SRTA City·2022
        • Pharmacy Education Program

          TAY Academy·2021
        • Marketplace fundamentals

          SCI.Syndicate / Charisma quality solution / Future nexus academy·2020
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