
Yasser Hassan Hanafi
Tour Guide (English- Swedish) at Freelance
Masr Al Qadima, Cairo, EgyptWork Experience
Tour Leader Guide, Intrepid TravelFreelance / Project
Intrepid Travel
Jun 2023 - Present -2 yrs, 1 month
Egypt
- Job Details:• Deliver a high level of customer service and traveler satisfaction. • Provide leadership for travelers and responsible for their well-being. • Increase their knowledge about the visited country, its culture, religion, current affairs, environment, etc. • Act as day-to-day guide in all Pharaonic, Islamic, Coptic, Greco-Roman, modern sightseeing, interpreter and manager of the group. • Deal directly with the travelers' issues and concerns, ensuring that passenger satisfaction is effectively achieved. • Maintain the established travel itinerary as closely as possible, making changes only when necessary. • Make reservations for accommodation, transportation and activities as required. • Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided. • Provide a report for each trip, in the requested format.
HR Data Specialist (Nordics, Unilever)Full Time
Unilever
Mar 2021 - Sep 2022 -1 yr, 6 months
Egypt , Cairo
- Job Details:• Delivering HR analytical insights to improve overall operational effectiveness using HR systems and analytical tools i.e Workday SME • Handling transactions on the system ( i.e. position creation, supervisory org change etc) • Workday expertise in standard reporting and educating the business on analytics. • Workday data management and accuracy. • Regular/ Mandatory/ monthly Reports.
Agency manager (SWEDISH)Full Time
Bigo Global technology
Feb 2020 - Aug 2020 -6 months
Egypt , Cairo
- Job Details:Worked as account and agency manager in Bigo Live Sweden who is resposble for the Scandinavian part in the App
Education
Faculty of Tourism and Hotels , Guidance Dep , in Guidance
Helwan UniversityJan 2009 - Jan 2013 - 4 yr
Tourism Guidance in Egyptology
Helwan UniversityJan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
El malek el salehJan 2009
Skills
Languages
Swedish
FluentEnglish
FluentArabic
Fluent
Training & Certifications
Swedish Language
Scandinavian Culture Center·2013Soft skills , PC skills , BPO Industry
EDU Egypt (ITI)·2013EDU Egypt (ITI)
Information Technology Institute·2013