Yasser Hassan Hanafi

Tour Leader Guide, Intrepid TravelFreelance / Project

• Job Details:• Deliver a high level of customer service and traveler satisfaction. • Provide leadership for travelers and responsible for their well-being. • Increase their knowledge about the visited country, its culture, religion, current affairs, environment, etc. • Act as day-to-day guide in all Pharaonic, Islamic, Coptic, Greco-Roman, modern sightseeing, interpreter and manager of the group. • Deal directly with the travelers' issues and concerns, ensuring that passenger satisfaction is effectively achieved. • Maintain the established travel itinerary as closely as possible, making changes only when necessary. • Make reservations for accommodation, transportation and activities as required. • Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided. • Provide a report for each trip, in the requested format.

HR Data Specialist (Nordics, Unilever)Full Time

• Job Details:• Delivering HR analytical insights to improve overall operational effectiveness using HR systems and analytical tools i.e Workday SME • Handling transactions on the system ( i.e. position creation, supervisory org change etc) • Workday expertise in standard reporting and educating the business on analytics. • Workday data management and accuracy. • Regular/ Mandatory/ monthly Reports.

Agency manager (SWEDISH)Full Time

• Job Details:Worked as account and agency manager in Bigo Live Sweden who is resposble for the Scandinavian part in the App