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Yasser Zaid

Front office director at Sofitel New York

New York City, United States

Work Experience

  • Front office directorFull Time

    Sofitel New York

    Jan 2023 - Present -2 yrs, 6 months

    • Front Office ManagerFull Time

      Baccarat New York

      Sep 2019 - Dec 2022 -3 yrs, 3 months

      • Manager on dutyFull Time

        Marriott Autograph Collection New York

        Aug 2018 - Sep 2019 -1 yr, 1 month

        • Operations ManagerFull Time

          City Max Dubai

          Apr 2017 - Aug 2018 -1 yr, 4 months

            • Education

            • Bachelor's Degree in Hotel management

              Helwan University

              Jan 1997 

            Achievements

            Met and exceeded guest satisfaction and loyalty. Continued focus on customer service. Proactively resolved all guest issues. Developed employees and guided their success and professional growth with regulatory meetings and training.

            Skills

            • Hiring
            • Microsoft Office
            • Payroll
            • Financial Analysis
            • Communication

            Languages

            • Arabic

              Fluent

            • English

              Fluent

            • Spanish

              Beginner
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