YR

Yasser Ramzy

Customer Service Agent

Smouha, Alexandria, Egypt

Work Experience

  • Customer Service AgentFull Time

    Octopus outsourcing for TALABAT

    Jan 2023 - Aug 2023 -7 months

    Egypt , Alexandria

    • Education

      • Bachelor's Degree in Business administration

        Pharos University in Alexandria

        Jan 2021 

      Skills

      • Unit Testing
      • Test Cases
      • Bug Reporting
      • Bug Reports
      • Bug Tracking
      • Usability Testing
      • Software Testing
      • Microsoft Excel
      • JMeter
      • google sheets
      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Beginner

      Training & Certifications

      • ISTQB® Foundation Level Version 4.0

        ITIDA-SECC Software Engineering Competence Center·2024
      • Google Certifications

        Coursera·2023
      • google Data Analytics Capstone: Complete a Case Study

        Coursera·2023
      • Data Analysis with R Programming

        Coursera·2023
      • Analyze Data to Answer Questions

        Coursera·2023
      • Share Data Through the Art of Visualization

        Coursera·2023
      • Prepare Data for Exploration

        Coursera·2023
      • Process Data from Dirty to Clean

        Coursera·2023
      • Ask Questions to Make Data-Driven Decisions

        Coursera·2023
      • Foundations: Data, Data, Everywhere

        Coursera·2023
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