
Yasser Ghoniem - MBA
Business Operations Assistant - Procurement at British Council Egypt
Future City, Cairo, EgyptWork Experience
Business Operations Assistant - ProcurementFull Time
British Council Egypt
Sep 2016 - Present -8 yrs, 10 months
Egypt , Cairo
- Job Details:• Support country procurement of equipment and consumables through prepare request for quotations (RFQ), create purchasing requests (PR), following up the purchasing orders (PO) and submitting goods received (GR) on SAP system. • Perform suppliers evaluation to feed their performance level into the relationship meeting with the suppliers to ensure their development. • Facilitate selection of appropriate suppliers based on procurement regulations and corporate standards. • Contact suppliers to inquire about existing and new product information, develop requests for quotations and confer with vendors regarding damaged goods, delayed payments, or related information. • Engage in cost negotiations with the selected suppliers as required. • Supervision of the supplier’s invoices through validating invoices and asking for corrections if needed before submitting to the finance department. • Ensuring that supplier's payments are done on time by liaising with the accounts payable team. • Ensure the corporate procurement policy and external financial regulations and procurement policies and processes are met in all aspects of the role. • Maintain the warehouse in good order, store all items appropriately and maintain inventory records. • Plan and decide needs based on teaching center targets forecast. • Supervises administrative and logistical services. • Teaching center stock is replenished while reaching the reorder point as necessary. • New goods received are checked against the order on arrival. • Follow up on tasks performed by the contractors including delivery, quality control, and receipts. And, report their performance assessment to the business operations Administrator/Manager.
Sales & Customer Service ExecutiveFull Time
Etisalat Misr
Aug 2014 - Aug 2016 -1 yr, 11 months
Egypt , Giza
- Job Details:• Ensure a high level of quality and accuracy in daily work. • Furnish & enhance after selling service & provide total customer satisfaction. • Handling customer inquiries and complaints & Solving problems and escalating the issues to management when appropriate. • Educate the customer with Etisalat products and services. • Promote handsets and accessories. • Upsell Etisalat products & services to the customers. • Recommend products and services improvement. • Ensure compliance with policies & procedures. • Handling all multi-skills function (cash-inventory). • Prepare a variety of statues reports including activity, closing sheet, follow up and adherence to goals. • Positive and effective involvement in implementing the retail plan. • Handling all paperwork which is reported to the different company departments.
Education
MBA in Supply Chain and Logistics Management
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2019 - Jan 2022 - 3 yr
Faculty of Commerce and Business Administration in Accounting
Helwan UniversityJan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
el tawfikyaJan 2009
Achievements
Outstanding performance from etisalat misr 2015
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Inventory Management course.
Privilege Training Company·2018Microsoft Office course – ICDL
New Horizons·2017English Course
British Council·2015