Yasser Bahr

Senior Airfreight Operations ManagerFull Time

• Job Details:operations Manager at Aramex Erbil (2013 – present) Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Operations Team Leader at Aramex Erbil (2011 – 2013) Creating an inspiring team environment with an open communication culture Setting clear team goals Delegating tasks and set deadlines for your internal team Senior Customer Executive at Aramex Amman(shop N Ship ) (2009- 2013) Manage key accounts Act as the point of contact for clients Organize regular client meetings to discuss their requirements Resolve problems and handle complaints in a timely manner Identify new potential customers Customer Executive at Aramex Amman (shop N Ship ) (2007-2009) Monitor and report on sales performance analytics Suggest innovative ideas to increase sales and improve customer experience Senior Operations Team member Aramex Amman (2003-2007) Operations Team member (2000-2003 )

Senior Customer Executive at Aramex AmmanFull Time

Customer Executive at Aramex AmmanFull Time