YASSER ALI MOHAMMED
It Help Desk Technician at Flyin.com
6th of October, Giza, EgyptWork Experience
It Help Desk TechnicianFull Time
- Job Details:• I provide technical support to local and remote users in many locations. • Perform installation, configuration and troubleshooting of hardware, software and LAN/WAN infrastructure. • Troubleshoot network and system services (ERP, printing, email service, VPN, and Internet access). • Implement all IT policies and systems • Setting up and configuring surveillance cameras. • Creates new users on IT devices at the branch as per company policy.
It Help Desk SpecialistFull Time
MITSUBISHI (MELCO - MEC)
Jan 2023 - Jun 2023 -5 months
Egypt , Giza
- Job Details:• I provide technical support to local and remote users in many locations. • Perform installation, configuration and troubleshooting of hardware, software and LAN/WAN infrastructure. • Troubleshoot network and system services (ERP, printing, email service, VPN, and Internet access). • Implement all IT policies and systems • Setting up and configuring surveillance cameras. • Creates new users on IT devices at the branch as per company policy.
Education
Bachelor's Degree in Computer Science
Helwan UniversityJan 2016 - Jan 2020 - 4 yr
Achievements
IT Specialist with Bachelor's Degree in Computer Science and Statistics, my primary goal is to always achieve my work in the Simplest, Cleanest and Most efficient manner. I am fast learner, love a challenge, and I am keen on gaining and sharing knowledge.
Skills
- Combuter science understanding
- Troubleshooting
- HelpDesk
- Computer Science
- Operating Systems
- desktop support
- MCSA
- Information Technology (IT)
- Cisco CCNA
- SQL
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
CCNA
ONLINE·2022MCSA
ONLINE·2022SQL
ONLINE·2022LINUX
ONLINE·2022Comptia N+
Online·2022Comptia A+
Online·2022