YA

Yasser Ahmed

Customer Support Specialist (Acting Account Manager) at Concentrix_Webhelp Egypt

Egypt

Work Experience

  • Customer Support Specialist (Acting Account Manager)

    Concentrix_Webhelp Egypt

    Oct 2023 - Present -1 yr, 9 months

    Egypt

    • Pro

      Sofitel Dubai Downtown Hotel

      Oct 2019 - Mar 2020 -5 months

      United Arab Emirates

      • Guest Service Agent

        EHG - The Address Downtown Dubai

        Jun 2006 - Mar 2010 -3 yrs, 9 months

        United Arab Emirates

        • Pre-opening Team

          Grand Rotana Resort & Spa

          Jun 2005 - Mar 2006 -9 months

          Egypt

            • Skills

            • Customer Support
            • Visa Procedure Knowledge
            • Guest Relations
            • Sales and Profit Maximization
            • report generation
            • Problem Solving
            • Communication
            • Teamwork
            • Time Management

            Languages

            • Arabic

              Fluent

            • English

              Fluent

            • German

              Intermediate
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