Yasser Abdelhamid Mohammed

Senior Operations Data EntryFull Time

• Job Details:•Responsible for data team and communicating with the other departments to make sure the processing inside the operations is smoothy. •Handle all our communications via outlook with other departments to solve any problem and answer any inquiry. •Training new employees on how to use the company system and our APP which tracks data entry work tasks. •Performing audits of data entry procedures, to ensure that they are being performed correctly by employees. •Reviewing employee productivity to identify opportunities to improve efficiency and accuracy. •Divide tasks appropriately between the team according to priorities. •Ensure to minimize the total number of shipments on hold. •Make a daily report include the issues with accounts if we face and the number of total shipments skeleton in branch. •Amending the entered data periodically according to the updates that occur to the company. •Suggesting effective ways to enter the largest amounts of data in the fastest time.

Senior content ModeratorFull Time

• Job Details:• Maintain the Moderation Guidelines and ensure they are up to date, processing emails and complaints, escalating when necessary. • Review and moderate all user-generated content and user profiles (either pre- post- or reactive moderation) within forums, comments, images, videos and audio. • Managing the banned user, and track and remove previously banned users • Monitor all industry and company information and news to anticipate potential issues. • Follow up shipping requests and review the items before delivering them to the shipping company. • Communicate with the shipping company and organize the delivery date of orders, and report if there are delays in delivery or problems with customers.