
Yasser Adel Ali
Windows System Administrator
Mokattam, Cairo, EgyptWork Experience
System AdministratorFreelance / Project
- Job Details:Responsible for All Lan and Wan Networks, Elastix Systems and Firewall (Sophos)
System Infrastructure Freelance / Project
CIT
Jan 2018 - Present -7 yrs, 6 months
Egypt , Cairo
- Job Details:Work as a System Admin freelancer for CIT Company
Technical EngineerFull Time
- Job Details:• Providing end-users with technical assistance in person or via different means such as Phone, email and other electronic mediums. • Assist with new installations “Network, Systems and Applications” and software deployment. • Installing, modify, and repair computer hardware and software. • Windows Deployment Server (Capture Reference Images & Deploying Operating System). • Install Software's and OS's by SCCM • Add, remove, or update user account information and reset passwords. • Following standard help desk procedures. • Redirect problems to appropriate resource. • Identify and escalate situations requiring urgent attention. • Track and route problems and requests and document resolutions. • Resolving technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. • Stay current with system information, changes and updates. • Managing Cisco Call Manager and Configuring Cisco phones. • Managing Printing Management System. • Administration and Manage All Emails of Staff and Students (Create, Edit and Suspend). • Administration of Office 356. • Hands on Microsoft AZURE.
Junior System AdminFull Time
JAC
Jan 2016 - Jun 2017 -1 yr, 5 months
Egypt , Cairo
- Job Details:•Start decision the strategy of the company and what the need. •Start designing for a new and completely infrastructure. •Establishing the infrastructure of HQ, Factories and 6 Stores. •Start Install, Configuration and Manage of more than 15 infrastructure network servers 2012 & 2008 and Linux (PDC, Additional, Backup, ERP, ELASTIX, Firewall) to each branch. •Creating Accounts to all users with mange all their roles. •Responsible for the Replication for all sites. •Work on Active Directory, DHCP, DNS, WSUS, SCCM, and other servers/applications depends on work need. •Upgrade and response for 200 Desktop Clients and LAN & WAN. •Responsible for the installation, configuration, manage and Monitoring VPN between the 4 factories of the company and HQ. •Supporting the company call center by working on ELASTIX (Linux OS) •Managing and supporting Network Infrastructure (Switches & Cabling). •Work with Service Management Suite as a ticketing system to support user’s problems and issues. •Make regular backups Daily with Microsoft and Symantec backup exec • Install, Configuration and Manage TMG 2010 Firewall and upgrade it after that to SOPHOS Firewall. •Train New IT support members and Clients for current or implemented work activities and Give them a complete over view of our infrastructure with Present help hand in their new tasks. •Kaspersky Security Center 10 to secure Servers from any hack or viruses.
Education
Technical Diploma in E-Commerce and E-Marketing
New HorizonsJan 2013 - Jan 2014 - 1 Year
Commerce in Business Administration
The Higher Institute Of Cooperative & Managerial StudiesJan 2008 - Jan 2012 - 4 yr
High School - Thanaweya Amma
El_Mokattam ThanawiaJan 2008
Achievements
New Technology Cloud Computing Microsoft Azure Office 356 VMWare VSphere
Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
Microsoft Azure
Microsoft at (Zewail City)·2018ITIL
Self Study·2016SCCM
Self Study·2015VMWARE vsphere 6.0
Self Study·2015Symantec Backup Exec.
Self Study·2015MCITP2008
Self Study·2014MCSE2012
Self Study·2014MCIT
NEW HORIZONS Center.·2014Programing in Html5 with java script and CSS3
201470-486: Developing Asp.Net MVC 4 Web Applications.
201470-487: Developing Windows Azure and Web Services.
201470-331: Core Solutions of Microsoft SharePoint Server 2013.
201470-332: Advanced Solutions of Microsoft SharePoint Server 2013
2014Web Application certification
2014