
Yasmine Elsergany
Project Manager & Strategic Planning consultant at CGC Consult
6th of October, Giza, EgyptWork Experience
Project Manager & Strategic Planning consultantFull Time
CGC Consult
Jun 2019 - Present -6 yrs, 1 month
Egypt , Giza
- Job Details:Projects Department Manager Supporting the “Egyptian Credit Guarantee Company “CGC” with the following consulting services: CGC is one of Central Bank of Egypt (CBE) tools for MSME sector support Working on Strategic planning for CGC (2022-2024), preparing the Request for proposal, interviewing consulting firms (Micknsey & Company, BCG Consulting Group, Ernest & Young), leading the selection process, and managing the project. Working on new products proposals for CBE (Central Bank of Egypt) Leading CGC Company projects (Organizational Development- Website and Rebranding- Digitalization project with Mckinsey & Company). Participating in creating new Startup for Microfinance: performing Microfinancing Market Analysis, Reviewing departments’ manuals, etc.) Managing Projects with international Donors (GIZ, EU, USAID, etc.) and improved Projects performance by 50% through delivering on time, within cost, and Quality.
Senior ConsultantFull Time
CGC Consult
May 2019 - Jun 2021 -2 yrs, 1 month
Egypt , Giza
- Job Details:Kept projects on track by monitoring progress against deadlines, resolving roadblocks, and handling interpersonal issues. Delivered operational support related to the implementation of teamwork plans, technical deliverables, and budget administration. Supported teams by managing details of complex interdisciplinary project goals, objectives, and activities. Appraised senior managers of status, upcoming deadlines, and delays with regular project reports. Maintained high standards of quality by developing protocols, processes, and training materials for projects
Manager Quality Assurance - Site Lead MENA/EuropeFull Time
HSBC
Jan 2017 - Dec 2017 -11 months
Egypt , Cairo
- Job Details:Responsible for Quality Assurance "MENA&Europe markets" in GSC Egypt providing services across the globe through multiple Lines of Businesses (LOB). Lead and manage a large team of professionals Quality Analysts, providing operational and leadership oversight of 2 LOBs servicing 9 countries (Customer Due /diligence "CDD/KYC ", (FATCA, CRS), Financial Crime Compliance & Regulatory Compliance (FCC & RC / AML ). Perform internal audits and identify risk, creating detailed action plans for positive and effective resolutions. Exceptional skills in ensuring good customer experience while meeting all Global Standards and local policies and procedures. Being a positive catalyst & a key change agent for multiple businesses has led to efficiencies, process standardization and collaboration between teams across different sites. Instrumental in creating and managing a robust Quality Assurance services construct in a global delivery model. It entails creation of a long standing business capability involving high end process delivery with stringent control and governance framework
Education
MBA in Project Management & Strategic Planning
South Wales UniversityJan 2019 - Jan 2023 - 4 yr
Bachelor's Degree in Chemical Engineering
Cairo University (CU)Jan 2007 - Jan 2012 - 5 yr
Bachelor's Degree in Chemical Engineering
Cairo University (CU)Jan 2007 - Jan 2012 - 5 yr
High School - Thanaweya Amma
Lycee El-HaramJan 2007
Activities
Human Resources Vice President at Delta-CHE
Student Activity
Jun 2010 - Jun 2012 -2 yrs
Skills
- Microsoft Office
- Microsoft Excel
- Quality Assurance
- Customer Service
- Training / Coaching
- Writing/Poems
- Human Resources
- Project Management
- Banking
- Microsoft Visio
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Languages
Arabic
FluentFrench
AdvancedEnglish
Advanced
Training & Certifications
Leadership
HSBC Electronic Data Services·2015Six Sigma
HSBC Electronic Data Services ·2015Presentation Skills
HSBC Electronic Data Services·2014Time Management&Communication; Skills
Delta-CHE ·2010Communication Skills
SPE·2009keys of Success
CEDO·2008Delf
French Cultural Center ·2006