Basic Info

Yasmine Moussa

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Chat and Email Advisor at Etisalat UAE

Experience Details

Chat and Email Advisor

Customer Service/Support

Experienced (Non-Manager)

Handling Customer inquiries and troubleshooting regarding their mobile/ Landline devices provided by Etisalat UAE.


Company Details

Etisalat UAE (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.etisalat.uae

Jan 2017 to May 2017 (4 months)
Editorial Assistant at Hindawi Publishing Corporation

Experience Details

Editorial Assistant

Writing/Editorial

Experienced (Non-Manager)

Editorial Assistant at Hindawi Publishing Corporation
"
Job Responsibilities:
1. Check the submitted manuscripts in terms of authors’ list, missing data and manuscripts’ title
2. Assign the approved manuscript to the appropriate editor
3. Follow up on the editorial workflow at all stages to ensure timely completion of the process
4. Act as a liaison between authors, editors and reviewers during the whole review process
5. Act as a liaison between authors of accepted manuscripts and the production unit in order to ensure receiving all materials.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

More than 1000 employees

Education

Www.hindawi.com

Aug 2010 to May 2016 (5 years 9 months)
Translator at Dar El Handasa

Experience Details

Translator

Writing/Editorial

Entry Level

Responsible for translating the documents needed for the costruction department


Company Details

Dar El Handasa

Cairo, Egypt

51-100 employees

Construction - Industrial Facilities and Infrastructure

N/A

Jun 2010 to Aug 2010 (2 months)
Executive Secretary at Serjacko sports services

Experience Details

Executive Secretary

Administration

Entry Level

•Review all incoming and outgoing internal and outgoing correspondences on time

•Print all the correspondences and classifies them

•Submit all incoming correspondences to Chairman Office Manager or directly to Chairman for review and required action

•Maintain office systems including filing, data management


Company Details

Serjacko sports services

Alexandria, Egypt

11-50 employees

Import and Export

N/A

Mar 2010 to Jun 2010 (3 months)
Executive Secretary (intern) at Vegas Oil Company

Experience Details

Executive Secretary (intern)

Administration

Student

•Review all incoming and outgoing internal and outgoing correspondences on time

•Print all the correspondences and classifies them

•Submit all incoming correspondences to Chairman Office Manager or directly to Chairman for review and required action

•Maintain office systems including filing, data management


Company Details

Vegas Oil Company (multinational)

Cairo, Egypt

501-1000 employees

Oil and Gas

N/A

Jun 2009 to Aug 2009 (2 months)
Reservation Agent (intern) at Etap Real Estate

Experience Details

Reservation Agent (intern)

Tourism/Travel

Entry Level

Responsible for the reservation for the customers in Etap Resort in marsa Matrouh.


Company Details

Etap Real Estate

Alexandria, Egypt

101-500 employees

Real Estate/Property Management

Www.etap.con

Jul 2006 to Oct 2007 (1 year 3 months)

Education

Bsc in Tourism and Hotels

Education Details

Bsc

Tourism and Hotels

Alexandria University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Alexandria University
2006 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Raml Secondary School

Egypt

2006

A / Excellent / 85 -100%

N/A

El Raml Secondary School
2006

Certifications

Certificate details

Interpersonal Skills

Apr 2016

89% out of 100%

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

Business Administration

Apr 2016

AUC

N/A

Training/Course Details

Airline Ticketing

Oct 2016

World Contact Center

N/A

Training/Course Details

Spanish Translation

May 2016

Cairo University

N/A

Training/Course Details

Art of Thinking

Mar 2016

Hindawi trainor

N/A

Training/Course Details

Tropism and resilience

Nov 2015

Hindawi trainor

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAirline TicketingArabicArt Of ThinkingBusiness AdministrationChat And Email AdvisorCommunicatorConstruction - Industrial Facilities And InfrastructureConsumer ServicesCustomer ServiceEditorialEditorial AssistantEducationEnglishEtisalat UAEExecutive SecretaryFlexibleGymHard WorkerHindawi Publishing CorporationImport And ExportInteractiveInternetInterpersonal SkillsMicrosoft OfficeOil And GasOrganizerPizzaProperty ManagementReadingReal EstateReservation AgentSpanishSpanish TranslationSupportTourismTourism And HotelsTranslatorTravelTropism And ResilienceVegas Oil CompanyWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Fluent

: Fluent

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Communicator, Hard worker, Organizer, Flexible / Adaptive, Interactive

Online Presence

https://www.facebook.com/yasmine.moussa.73

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