Yasmine Amgad Mohamed

Customer service executiveFull Time

• Job Details:Verifies the information provided on applications to obtain more information if missing data or mistakes are present. • Verifies information about applicant history with credit bureaus and other agencies so the lender can approve or deny the loan. • Reviews file documentation for missing or erroneous information. • Review account closure documents & process account closure requests from customers, branches, Business Units. • Prepare rejection letter for incomplete documentations or unclear closure instructions • Verify customer’s signatures via bank records to ensure legitimate of letter closure instructions. • Conduct customer call-back confirmations for accounts with high balance refunds and/or from high-risk countries and escalate case if required.

Paralegal AssistantFull Time

• Job Details:Organizing and tracking files for important transaction or case documents, including pleadings and voluminous discovery documents; creating and maintaining a case- management database. Assisting lawyers in preparing for transactional closings, depositions, hearings and conferences. Completing many administrative tasks, including, working on individual cases or transactions