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Yasmine Samy Kamel

Call Center Agent at National Bank of Egypt

Maadi, Cairo, Egypt

Work Experience

  • Customer Relationship RepresentativeFull Time

    CIB

    Jul 2024 - Present -1 yr

    Egypt , Cairo

    • Call Center AgentFull Time

      National Bank of Egypt

      Oct 2023 - Present -1 yr, 9 months

      Egypt , Cairo

        • Teleperformance - Egypt

        • Customer Support RepresentativeFull Time

          Oct 2021 - Oct 2023 -2 yrs

          Egypt , Cairo

          • Job Details:Worked as a phone call agent for almost a year. And promoted to be a chat agent for less than a year

        • Customer Support RepresentativeFull Time

          Oct 2021 - Apr 2022 -6 months

          Egypt , Cairo

        • Teacher assistantPart Time

          Math Teacher

          Jan 2018 - Oct 2018 -9 months

            • Education

            • Bachelor's Degree in Accounting

              Helwan University

              Jan 2021 

            • High School - Thanaweya Amma

              Taha Hmam official Language School

              Jan 2017 

            Activities

            • Scout at عشيرة جوالة تجارة- جامعة حلوان

              Student Activity

              Sep 2018 - Present -6 yrs, 10 months

            • HR Member at Terhal Community

              Student Activity

              Sep 2017 - Feb 2018 -5 months

            Skills

            • Customer Service
            • summer internship
            • Computer Skills
            • Communication
            • Microsoft Office
            • ERP System
            • SAP

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            • Korean

              Beginner

            Training & Certifications

            • ICDL

              Cairo University·2022

            • English

              Real Soft House·2019
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